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Work Background
Ministry VA LtdCEO & Founder
Sep. 2019I have been in roles before where things outside of my remit have been 'dumped' at my desk, some I have enjoyed and have stretched me, but most have just sapped my time and energy. Working closely in the family business its clear that self employed people have no choice but to do things they either don't know how to or don't want to. The love for their business becomes lost under a pile of paperwork, trying to organise or deliver training, trying to book events, organising content and files! Ministry VA is here to help and take that away, cast a fresh eye over things and help you save time, reach goals and have more fun!
House of FraserLearning and Development Advisor
Jun. 2017 - Jul. 2019National
House of FraserLearning & Development Advisor (Secondment)
Jun. 2017 - Jun. 2019London, United KingdomMaternity cover in the L&D commercial and operational team, focussing on sales and service training and Product Academy.
House of FraserRetail Trainer
Apr. 2013 - Jun. 2017North and MidlandsI currently look after 9 stores across the region supporting in store teams and managers to achieve KPI’s, grow internal talent and improve year on year business performance. Create and roll out bespoke in store training calendar and people plans. Deliver L&D solutions that can link to the relevant areas in each store helping people realise their own potential, increase their sales and/or productivity and improve the KPI results. 2016 has also seen the introduction of an emerging talent programme which I successfully landed and completed within the desired timescale in stores. This meant 100% of our Christmas management vacancies were filled by home grown talent and 100% of permanent management roles also filled by candidates of Emerging Talent.
Northwards HousingPeople Development Trainer
Sep. 2009 - Apr. 2012North ManchesterBecoming an ILM accredited centre. Designed and developed the first apprenticeship scheme. Designed and delivered all in house training. Introduced an e-learning package to fulfil mandatory training needs which grew to provide development opportunities and better evaluation methods.
Aircelle, BurnleyOD Assistant- Events and Communications
May. 2008 - Sep. 2009Designed and delivered Dignity@Work training event for all 800+ employees. Supported OD team in various aspects of design and development. Worked closely with community organisations. Supporting in house Employee Action Team to provide internal opportunities.
Thistle HotelsReception Superviser
May. 2007 - Jun. 2008Support the FOH manager with the day to day running of the reception team and service offering.
DebenhamsVarious positions and stores
Sep. 2005 - May. 2006
Arcadia Group LtdVarious positions
Jan. 2004 - May. 2007
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