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Work Background
Canon Production PrintingNon Confidential Print Account Manager
Nov. 2017Duxford, United KingdomClient Account Management and Print Procurement Services. Working with the Non-Confidential Customer Relationship Manager and as part of the account management team I look after the day today affairs of the Non-Confidential orders and inquiries raised by our customers using the Claritum print procurement platform. I respond to customer inquiries related to printed products, manage the order process, and maintain open communication with both customer and suppliers to ensure timely delivery. Additional responsibilities include providing accurate weekly WIP forecasts and monthly financial reports, artwork preparation, supplier performance reviews, internal process reviews and department SWOT analysis. Experience with Microsoft Office 365, Tharstern Print MIS, Claritum, and PrismaDirect. In addition to my day to day responsibilities, I served a four year tenure voluntarily supporting Canon Business Services (CBS) as the Cambridge staff representative responsible for representing staff across the Cambridge site to the CBS Evolve board. Furthermore, I also volunteered on the Canon Business Services (CBS) staff representative acting on behalf of all the CBS UK and Ireland staff to the UK and Ireland Evolve board.
Canon (UK)Typesetter (Co-ordinator)
Jun. 2017 - Nov. 2017Papworth Everard, United Kingdomproviding typesetting, template and layout support for clients via studio manager. Strict adherence to brand and style guidelines throughout, speed of execution and timely delivery of all studio works. Full use of Adobe Creative Suite of softwares including inDesign, illustrator and photoshop.
Riverport PressAccount Manager
Apr. 2016 - Apr. 2017St Ives, CambridgeshireMy role in this print firm was to assist clients by understanding their day to day communication requirements, challenges and providing suitable print solutions, tools and service support. Where required I would make recommendations to print buying habits, manage artwork files and design projects and ensure timely execution of production schedules.
BLUMARKS CREATIVE STUDIO LIMITEDStudio Coordinator
Oct. 2011 - Oct. 2016St Ives, CambridgeshireWorking with client businesses of varying sizes alongside Brand Managers, Marketing Managers and Creatives to help design and automate business critical and marketing critical documents. Using Adobe Creative Suite and progressing into Pageflex software, I would help to produce template driven materials all with an output to print.
LABUTE GROUP LIMITEDDesign/Pre-Press/Print Team
May. 2006 - Apr. 2012Cambridge, United KingdomAs part of the production and pre-press team for a family run print firm. I helped to bring about fulfilment of jobs from artwork checking through to the finished product. Proficient with programs such as Adobe creative suite, microsoft office and entry level use of shuttleworth MIS. Sound knowledge of digital, litho and large format print requirements.
Domino UK LimitedOffice Administrator
Nov. 2005 - Apr. 2006Cambridge, United KingdomWorking in a fast paced despatch office, main responsibilities centred around data entry, producing inspection reports and consignment documents for global shipping using Oracle database systems.
TRAFFICMASTER (UK)Software Development Support
Aug. 2002 - Oct. 2005Cambridge, United KingdomStarting out as a weekend call centre operative for this SatNav company, I was responsible for data entry and call handling. I quickly progressed to weekend supervisor. Changes within the company presented me with the opportunity to work alongside the development team providing route analysis reports, and bug fixing reports whilst testing the GPS on planned routes on the UK road network.
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