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Work Background
FiservProduct Manager
Apr. 2022
audibeneProduct Manager
Mar. 2021 - Mar. 2022
airtelGrowth Product Manager
Jul. 2019 - Jul. 2020Gurgaon, India
PaytmGrowth Manager
Jul. 2017 - Jun. 2019Noida Area, India• Led growth for offline payments of Tolls, Metro, City Bus and FASTag – (OMO/OEM)
• Planning & executing cross-category promotions to grow offline Paytm transactions for transport category
• Defined marketing strategies to support the business category's overall strategies and objectives
• Design and coordinate promotional campaigns (fully and partially funded) & BTL marketing activities
• Plan and organize marketing functions & operations -product development, branding, marketing communications
• Liaise with other departments to guide a unified approach to customer service, distribution etc. • Driving a monthly budget of INR 60 lac plus to grow user base and user retention
PaytmKey Account Manager
Dec. 2015 - Jun. 2017Noida Area, India• Led clinics subcategory: responsible for new merchant acquisition and building pipeline
• Relationship Management, single point of contact for all clients to achieve quality service norms by resolving their transactions/pay outs related critical issues
• Growing paytm wallet share by coordinating with clients to drive marketing and promotional campaigns
• Driven merchant funded and co-funded cashback campaigns for esteemed healthcare clients
Lenovo IndiaAssociate Channel Sales Manager
Apr. 2015 - Nov. 2015Delhi Area, India• Driving channel sales of Notebook and Desktop for Delhi retail spread across 45+ stores; combination of multi brand and exclusive retail outlets
• Channel sales: was responsible for achieving daily, monthly & yearly sales target as per the Quarterly business plan
• Achieving 35% growth in SO by maximizing sell-out through promoter based outlets of multi-brand and LFR
• Competition analysis & Consumer Insight Mining: gathered key insight into the customer needs (brand preference, product preference price preference, etc) and communicated the same to the management
• Brand Activation, conducted promotional activities at the store on regular basis and on festive season
• Store Visual Merchandising: was responsible for ensuring that the store front looked presentable during store operational hours & ensured that all the store staff adhered to the uniform rules (Lenovo Exclusive Outlets)
• Inventory Management: responsible to ensure timed replenishments of stock to avoid loss of sales
FlipkartSummer Intern
Apr. 2014 - May. 2014Bengaluru Area, IndiaSeller Profiling for effective communication.
• Notifications and different types of communication were segregated into separate groups and different communication channels were identified.
• Criteria of segregation - legal, FYI, action oriented, breaches & infringement, returns & cancellations, order status
• Data Collection - Surveyed registered sellers
• Data Analysis: Analyzed the collected responses and allocated dedicated communication channel for a type of communication/notification
CPA GlobalIntellectual Property Researcher
May. 2012 - Jun. 2013Noida Area, India--Conducting patentability searches for a mobile technology giant
--Suggesting improvemnets in IDC for client as per the patentability report.
AGC Networks Ltd.Graduate Engineer Trainee
Jul. 2011 - Apr. 2012Gurgaon, IndiaB2B Sales
Managing Key Accounts
Account Management: Coordinating between different teams; Presales, Projects and Services to resolve client grievances
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