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Work Background
Tata Consultancy ServicesAssistant Consultant (SAP Analyst)
Apr. 2021 - Oct. 2024Edison, New Jersey, United StatesMy experience demonstrates strong technical and project management capabilities, effectively supporting any client objective. KEY ACCOMPLISHMENTS:
☑Technical Implementation Engineer specialized in e-Procurement (B2B) through cXML-http Transaction/Transmission for Web Retail.
☑Key SAP Cutover Liaison: Successfully led the cutover activities for 50 Ecosystems during a major SAP release, ensuring smooth transitions and minimizing downtime.
☑Lead for SAP Concur Expense Pay Project: Played a pivotal role in delivering and supporting a SAP Concur Expense Pay project, showcasing your leadership and project management skills.
☑SAP Release Management Support: Proficient in utilizing the SAP ChARM tool to support release management, demonstrating your technical proficiency and attention to detail.
IBMAdvisory Project Manager
Oct. 2013 - Feb. 2021United StatesAdvisory Project Manager, Cloud SaaS-MS (Fortune 500 Manufacturer)
2013 – Present
I was the key liaison for clients throughout the entire project life cycles of various EDI for ERP initiatives. I communicated and documented project progress toward goals and ensured alignment with client expectations, project requirements, budget, and schedule. KEY ACCOMPLISHMENTS:
☑ I led project support for a major industrial tools and home goods manufacturer, coordinating EDI for ERP initiatives as well as handling production enhancement requests. ☑ Through my efforts gathering trading partner information, analyzing data/options, and presenting findings to client, I helped secure a large-scale migration project that significantly improved system stability for a major retail company—and positioned them for future growth. ☑ By leveraging years of client support experience, I helped guide project deliverables and ensured the accuracy and timely completion of trading partner implementations. ☑ As Security Focal, the security liaison for my client, I ensured that IBM’s rigorous security standards were met. I also oversaw system updates for any new security enhancements.
IBMAdvisory Software-Solution Engineer
Aug. 2007 - Oct. 2013United StatesIBM-STERLING COMMERCE
Advisory Solutions-Software Engineer, Software as a Service
2007 – 2013
I worked with multinational Fortune 500 companies to design, develop, test, document, train, troubleshoot, perform production migration, and provide technical support for various ERP client initiatives and projects. KEY ACCOMPLISHMENTS:
☑ Directed a team of five to supervise the successful migration of hosted production and customer test environments into a new modernized data center, thus reducing hardware expenses and simplifying support functions. ☑ I was the primary point of contact for security concerns for hosted B2B platforms.
IBMSenior Solution Engineer Specialist
Oct. 2002 - Aug. 2007United StatesIBM-STERLING COMMERCE
Senior Solution Engineer Specialist, Managed Services
2002 – 2007
Led implementation of eCommerce outsourcing hosted solutions for large corporate client environments utilizing Sterling Commerce suite of products.
IBMAssociate Solutions Engineer
Jan. 2002 - Oct. 2002United StatesIBM-STERLING COMMERCE
Associate Solutions Engineer, Eastern Area Sales
2002
Supported regional Sales Account Managers and Account Executives by providing pre-sales technical expertise and product solutions primarily on Sterling data transformation product, Gentran:Server for Windows.
IBMAssociate e-Business Advisor
Nov. 2000 - Dec. 2001United StatesIBM-STERLING COMMERCE
Associate e-Business Advisor, Eastern Area Sales
2000 – 2001
Investigated new account opportunities and identified potential clients in New York area for Sterling products.
IBMEC Consultant
Sep. 1999 - Oct. 2000United StatesIBM-STERLING COMMERCE
EC Consultant, e-Business Services
1999 – 2000
Consulted clients on EDI and application integration support for Sterling Gentran:Server for Windows, encompassing analysis, design, planning, installation, testing, training, and documentation.
WARNACO INCEDI PC Programmer/Analyst
May. 1998 - Sep. 1999United StatesEDI PC Programmer/Analyst & Gentran Team Lead
1998 – 1999
Implemented Gentran:Server for Windows NT EDI software as part of a multi-million dollar Y2K project, utilizing SAP market vertical solution designed for a major apparel footwear manufacturer (SAP-AFS).
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