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Work Background
Principal Architect and Team Lead for Day2 Operational Services
World Wide TechnologyPrincipal Architect and Team Lead for Day2 Operational Services
Dec. 2023Atlanta, Georgia, United StatesIn my role as Principal Architect and Team Lead for Day2 Operational Services at World Wide Technology, I have spearheaded a team providing cutting edge operational support to enterprise customers across a wide array of Microsoft products and technologies, including Microsoft 365, Azure, Microsoft Entra, PowerBi, Power Platform, and more. I am also responsible for providing Tier 4 support for on-premise Windows Servers. One of my key duties as a leader is streamlining operational processes and enhancing overall team efficiency.
Technical Architect Team Lead
World Wide TechnologyTechnical Architect Team Lead
Jan. 2023Atlanta, Georgia, United States• Designed and implemented scalable, secure, and cost-effective cloud infrastructures using Microsoft Azure. • Led a global team of Microsoft Support Engineers to deliver high-quality support for Azure, Microsoft 365, and other Microsoft services. • Developed PowerShell scripts to automate SharePoint site creation and configurations, significantly reducing setup time.
Practice Lead
World Wide TechnologyPractice Lead
Jul. 2022 - Jan. 20231 World Wide Way | Maryland Heights, Mo 63146
Solutions Architect
World Wide TechnologySolutions Architect
Sep. 2020 - Jul. 2022Atlanta, Georgia, United States
Advanced Technical Consultant
NTT Ltd.Advanced Technical Consultant
Mar. 2004 - Jun. 2020Alpharetta
Consultant
Dimension DataConsultant
Mar. 2004 - Mar. 2004
Network Engineer
Siemens Itron Business ServicesNetwork Engineer
Jan. 1998 - Mar. 2004

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