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Work Background
Semeruco Casa de Bolsa AgrícolaOperations and Sales Manager
Jan. 2023Venezuela
Pago de Cirsus BodegaMarketing Coordinator
Aug. 2021 - Jan. 2024Madrid, Community of Madrid, Spain- Coordinated Social Media strategy with the agency and lead the implementation for the 4 brands, aligning with the goal of enhancing brand visibility and driving engagement as outlined in the job description.
- Oversaw e-commerce activities, including customer service, platform maintenance, and strategy development for customer loyalty, demonstrating proficiency in managing various aspects of the marketing department.
- Facilitated communication between company directors, designers, and developers to ensure effective execution of marketing initiatives, reflecting the need for overseeing all aspects of the marketing department.
- Managed the production and delivery of POP materials, showcasing organizational skills and attention to detail in executing display advertising campaigns
- Led the customer success experience for both online and offline buying, developing strategies that fostered loyalty and enhanced customer satisfaction.
Pago de Cirsus BodegaSocial Media Marketing Intern
Mar. 2021 - Aug. 2021Community of Madrid, Spain- Coordinated Social Media strategy and implemented them for 4 brands, aligning with the goal of enhancing brand visibility and driving engagement. - Managed the eCommerce website to elevate the online customer experience, ensuring seamless navigation, engaging content, and a user-friendly interface.
Enterprise Rent-A-CarGraduate Management Trainee
Apr. 2019 - Oct. 2019Madrid- Managed customer service and satisfaction, serving an average of 190 international clients daily, showcasing skills in enhancing brand visibility and driving growth through direct customer interaction.
- Conducted daily reports on availability and management of cars according to reservations, demonstrating proficiency in optimizing resources for growth.
- Achieved daily sales goals of different products, increasing ranking and revenue, reflecting experience in developing strategies to optimize ROI.
Union RadioSales Intern
Oct. 2018 - Nov. 2018- Assisted sales executives in client meetings and negotiations, providing valuable support to drive successful outcomes. - Participated in weekly report meetings, providing essential support and insights.
Moët HennessyMarketing Intern
Jun. 2017 - Aug. 2017London- Collaborated with four brand managers, contacting external design agencies for visual merchandising and activation, demonstrating proficiency in overseeing various aspects of the marketing department.
- Organized and managed Glenmorangie tent for The Open Golf event 2018, with daily visits from top golf players, showcasing skills in event planning and management to enhance brand visibility and drive engagement.
- Managed agencies, attended project meetings, and arranged efficient deliveries of products for stock management, reflecting experience in coordinating marketing strategies.
Mercantil Banco Marketing Intern
Jul. 2016 - Aug. 2016- Developed a sales strategy specially directed to young and new professional customers, taking into account interests, conditions and possibilities inside and outside the bank. Technological advances were considered.
GuayabitaSales Assistant
Dec. 2014 - Dec. 2014- Oversaw the tracking of weekly sales and ensured accurate data entry into the system. - Maintained close interaction with customers, providing them with up-to-date information and available promotions.
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