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Work Background
UNIFY DotsSenior Consultant
Oct. 2022
SPS CommerceSenior Consultant
Jan. 2021United StatesWork as a part of the core project team on the design, testing, implementation, and evaluation of business process changes and recommendations.
Define and document data transformation and validations within a data mapping design for each transaction.
Outline business requirements in a solution statement for the retailer; provide requirement documentation for their associated community.
Articulate, document, and execute test plans to successfully implement and deploy the retailer’s solution; verify that data transformation and validation functions correctly.
Deploy retailer solution to production and monitor for successful dataflow; analyze, resolve or direct any required technical bug fixes.
Deliver customer training sessions on SPS Products.
Support changes and/or enhancements to existing programs reviewing requirements to identify solutions as well as potential risks and impacts to existing trading partner integrations.
Data Masons SoftwareConsultant
Jul. 2019 - Jan. 2021Sarasota, Florida Area
RIB Software SESenior Product Executive
May. 2018 - Jul. 2019Lead a COE(Center of Excellence) team for an end to end Vertical Cloud Building and Construction Software. Responsible for cloud projects’ demand analysis, solution design, cloud planning and design of traditional solution, application migration and data migration. During the process of cloud migration, assist R & D team to build Demo system, test the system and implement migration according to projects’ needs. According to clients’ current IT framework and operation situation, provide clients with end to end enterprise service solutions to meet their needs on strategic direction, business and technology. Make sure that the solutions can meet the needs of clients and have leading advantages and innovation in cost, efficiency, security, performance and availability. Make sure that solutions can be put into practice to achieve a win-win situation for both clients and the company.
Data Masons SoftwareEDI Consultant
Aug. 2014 - Apr. 2018Philippines•Provide the full lifecycle of project execution including implementation, project planning, management of project timelines, mapping adjustments and training
•Work with ERP partners(Microsoft Dynamics AX,GP,NAV) to implement from kickoff through go-live
•Conduct analysis, configuration and testing for end to end implementation of EDI documents(Inbound and Outbound)
MSCI Inc.Technical Analyst
Apr. 2013 - Aug. 2014Makati City,Philippines• Acknowledge and do an initial investigation to any incoming technical queries from clients via phone, email and case tracking system using Salesforce
• Communicate/escalate any major service outages (Database, Network) to clients
• Manipulate and process files using UNIX, WinSCP, Putty
• Initiate jobs processing using Autosys
• Troubleshoot and check Web services and FTP logs using Splunk (Internal Tool)
• Investigate XML file issues using AltovaXML
• Investigate process workflow using Eclipse using admin privileges
• Support and maintain applications and servers including bug fixing and batch job processing
• Monitor alerts and status of servers, jobs execution in Unix/Linux and Windows environment
• Coordinate with internal groups regarding system issues and delays
Hewlett-PackardTechnology Consultant
Apr. 2011 - Apr. 20132WS Mckinley Hills,Taguig City , PhilippinesTechnology Consultant April 2011-April 2013
Hewlett-Packard Asia-Pacific Ltd. Incident Management resource • Handling incidents/service call tickets • Monitors tickets in OVSD ticketing system • Checks work flows • Supports the end to end process of EDI • Participates in Disaster Recovery drill where we restore the whole system via UNIX and SQL • Duty manager on shift • Distribute work load on team members • Handles client requests • Moving/copying of files to other directories via UNIX • Executing UNIX jobs scripts for manual run of jobs • Helps in acquiring RCA of problem tickets Change Management resource • Handles EDI map development • Test the maps in DEV, QA environment • Deploys the map in UNIX to different servers for testing • Regression/UAT/SIT testing of maps • Deploys map in production • Responsible for AS2 certificate renewals • Communicate with 3rd party vendor on information • Sets deadline for deployment of certificate renewal • Deploys the certificate using UNIX commands and verify it via SQL ODBC • Develops/modify Unix scripts Service Level Management • Manage and own weekly and monthly EDI Dashboard • creates EDI Availability report for system and application to track the SLA uptime for the month • Analyze incident trends and recommends Service Improvement Plans based on findings
ConvergysSales and Service Associate
Sep. 2009 - Apr. 2011Philippines
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