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Work Background
Ligon Fine ArtSmall Business Owner
Jun. 2018United States, SarasotaModern Contemporary Art Gallery featuring original works. Event space headlining local talent and live performances.
Sweet Art GallerySales Executive/ Assistant Curator
Jun. 2013 - Aug. 2017
McMoRan Oil & GasProject Coordinator - Davy Jones Project Team
Oct. 2011 - Apr. 2013United States, HoustonProject Coordinator - Supply Chain
Davy Jones Project - HPHT Wells
Angela Ligon ArtArtist
Aug. 2010Cape Coral, Florida
Conversations!Co-founder and Director
May. 2010 - Apr. 2013Houston, Texas AreaBusiness Development Director @ Conversations!, a practical American English training and cultural immersion service company. I organize and facilitate personal training sessions, seminars and field trips for individuals, small groups, and corporations. These sessions are customized to meet the respective needs and goals of each client. For example, sessions are constructed to focus on social, business and/or academic communications, with varying proficiency levels. Lastly, we introduce American customs, cultures, and traditions in addition to provide “how-to” instructional guidance and referral services, when needed. Brand Development. Operations Management. Process optimization and implementation of Conversations! products and services including Intercultural and Cross-Cultural Training, Inpatriate Integration and Language Development Services, Practical American English tutoring, & Networking and Referral Services. Analytics: Research and Development: needs development, cultural analysis and integration
Baker Hughes, IncNorth America Region Sales Coordinator
Jul. 2007 - Aug. 2009Co-constructed and executed an initiative conceived by the North America Sales Manager and sponsored by the INTEQ Executive Leadership Team from the planning phase to closure. Result: Created the North America Sales Development Academy, producing 12 Sales Managers. Developed and implemented standard operating procedures for Academy and constructed academic curriculum consisting of 6-months of industry specific technical, professional and on the job training to cultivate business acumen in newly hired college graduates in accordance to business strategy. Responsibilities: Curriculum development, and managed 15 employees over two terms of the project, training acquirement, coordination of training, travel coordination, policy enforcement, performance assessments, expense approvals, order procurement, US Land Executive Contact Networking Project, US Land sales tempos, administrative support.
Personal Development: Completed several internal training courses: Selling Value, Supervisor Cornerstone, Principles of CoPilot, D&E Product Knowledge Workshop, Basic Theory for Technicians, Autotrak eXpress, Wellbore Positioning, HCC Bit School, Presentation Skills, Power Messaging in addition to several sales development courses.
Recognition:
Awarded several commendations, Gold Core Value Award 2009 from North America Vice President and North America Region Sales Manager. Standard operating procedures are to be used for benchmark as BEST practices for global training initiative.
Baker Hughes INTEQINTEQ Human Resources Administrator
Jul. 2007 - Jul. 2008As the assistant to the Operations Human Resources Region Manager, I coordinated for approximately 1700 employees throughout North America. Responsibilities: requisition management; candidate evaluation; orientation facilitation; new hire processing,
Headcount, attrition, compensation, utilization, performance, compliance and company policy reports and analysis required for problem resolution and employee relations
Projects: Retention and Attrition Analysis 2008, Service Award Banquet 2008, PCV Management Project 2008
Recognition: Received multiple commendations. Promoted to Coordinator and assigned US Sales Initiative after one year of service.
Hewitt AssociatesCustomer Service Associate
Nov. 2004 - Apr. 2007Provided outsourced Human Resources Support to Baylor Medical Centers. Exceeded expectations in performance measured on Call Metrics, Quality Assurance, and Attendance Accountability.
Peoplesoft, Lotus Notes, Navigator, HRWW, Sametime, Taleo, E-Time, Genesys, ADP-Financial Software, Excel, etc.
Hewitt AssociatesHuman Resources Outsourcing
Nov. 2004 - Apr. 2007I provided outsourced Human Resources Support to Baylor Medical Centers. Responsibilities: Provided guidance on government and company provisions and policies for HR and Unit Managers and employees. I processed client specific transactions while maintaining strict security obligations to ensure the confidentiality of proprietary information. I provided technical troubleshooting for web applications and document processing, and problem resolution. Applications: Peoplesoft, Lotus Notes, Navigator, HRWW, Sametime, Taleo, E-Time, Genesys, ADP-Financial Software, Excel, etc. Recognition: Exceeded expectations in performance measured on Call Metrics, Quality Assurance, and Attendance Accountability.
Lucent TechnologiesDedicated Accounts, CSR
Sep. 1998 - Aug. 2004Dedicated to various top corporate business partners, (e.g. Expanets, Catalyst, Voda One, etc). Supported accounts exceeding $250 million in annual revenue. Experience included order entry, (outside and inside sales), trouble resolution, billing, collections, dispatch/coordination, and general account maintenance. Coordinated hundreds of field service technicians throughout Northern Plains with primary dedication to Central Iowa region.
Member of four-person team responsible for implementation of Data Acquisition Project of Expanets upon; Proficient in: SAP, Windows 2000/XP, IBM Compatibles, (installation and use), Siebel, Oracle, DOSS, OPS, Voyager, Access, Maestro, Lotus, Expert, Microsoft Word, Excel and Works, FSAC, CBS.
Lucent TechnologiesCustomer Care Specialist/Service Coordinator
Sep. 1998 - Aug. 2004I coordinated hundreds of field service technicians throughout Northern Plains with primary dedication to Central Iowa region. Responsibilities: order entry, (outside and inside sales), trouble resolution, billing, collections, dispatch/coordination, and general account maintenance. Applications: SAP, Windows 2000/XP, IBM Compatibles, (installation and use), Siebel, Oracle, DOSS, OPS, Voyager, Access, Maestro, Lotus, Expert, Microsoft Word, Excel and Works, FSAC, CBS. Projects; Member of four-person team responsible for implementation of data acquisition of Expanets upon merger. May 2004-August 2004. Recognition: Received numerous commendations and awards for customer service excellence, trouble resolution and dedication.
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