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Work Background
Product Solutions Manager
(various)Product Solutions Manager
Jan. 2023- Collaborated with clients to identify workflow inefficiencies and implement automation solutions, reducing task durations from hours to minutes. - Designed user-friendly workflows to enhance operational efficiency and client satisfaction. - Cultivated a robust referral network through exceptional service delivery and successful project outcomes. - Facilitated communication between stakeholders and technical teams to ensure alignment on project objectives.
Product Manager
RapydProduct Manager
Jan. 2020 - Dec. 2023Tel Aviv, IsraelProduct Manager for fintech back office operations - Led the redesign of the chargeback process by developing an API-driven workflow engine, automating tasks and reducing manual efforts by over 90%. - Managed end-to-end API integration projects, streamlining financial operations and enhancing system reliability. - Collaborated with stakeholders to define strategic roadmaps and prioritize features based on business goals. - Authored comprehensive documentation, including user guides and technical manuals, to facilitate user understanding and support feature adoption. - Analyzed data to establish KPIs, track project success, and drive continuous improvement in operational efficiency. - Applied advanced UX/UI principles to ensure intuitive user experiences, enhancing customer satisfaction and engagement. Worked with: JIRA, Confluence, Postman, APIs.
Product Manager
AvaTradeProduct Manager
Jan. 2019 - Dec. 2020Herzliya, Tel Aviv District, IsraelMaintaining B2B2C affiliate SaaS platform, payments and UX automation solutions - Optimized B2B2C platform features to enhance user experiences and support processes. - Conducted data analysis to improve customer-facing interfaces, resulting in improved resolution times. - Led cross-functional teams to deliver innovative solutions that boosted customer satisfaction.
Product Manager
Q.B.O Services LtdProduct Manager
Jan. 2018 - Dec. 2019Herzliya Area, IsraelOversaw all product-related aspects for the B2B website and mobile applications. - Managed UX/UI design processes, including wireframes and mockups, ensuring alignment with user needs. - Led cross-functional teams using Agile methodologies to deliver high-quality features throughout the product lifecycle. - Analyzed KPIs to optimize product performance and user experience. - Mentored junior team members, fostering professional development and collaboration.
Junior Product Manager
Q.B.O Services LtdJunior Product Manager
Jan. 2017 - Dec. 2018Herzliya Area, Israel- Interviewing end users to gain complete product specifications according to their needs - A/B testing and data analysis to define product UX/UI structure and desired user flows - Writing full documentation and user stories for Web & Mobile App features (including working with SDKs) - Determining and analyzing KPIs for product and feature optimization
Head of Operations
MediaXpand LtdHead of Operations
Jan. 2015 - Dec. 2017IsraelLeading the design and creation of web and mobile apps - Spearheaded company-wide initiatives, managing operations with an entrepreneurial approach - Drove innovation in digital marketing solutions, leading product strategy and development - Cultivated key partnerships and expanded market reach, resulting in significant revenue growth - Implemented data-driven strategies to optimize marketing campaigns and enhance ROI for clients
Digital Marketing Manager
MediaXpand LtdDigital Marketing Manager
Jan. 2012 - Dec. 2015IsraelDigital Marketing manager - B2C and B2B business development and marketing using Ad-tech platforms
Operations Director
24 Seven Communications LtdOperations Director
Jan. 2009 - Dec. 2012United KingdomHead of all company operations, reporting directly to the CEO, managing all aspects of the B2B and B2C service • Managing a cross-functional team, including developers and a sales force (5 direct reports) • Recruiting staff • Overseeing the entire marketing process and product development of b2b and b2c carrier products/services • Researching new potential avenues to expand the business and its services
Head of Delivery
24 Seven CommunicationsHead of Delivery
Jan. 2007 - Dec. 2009United KingdomOverseeing the development and launch of new services - working with developers to ensure they have all the required materials from all the relevent stakeholders - Liasing directly with clients as part of the go-to-market process
Data Warehouse Specialist
24 Seven CommunicationsData Warehouse Specialist
Jan. 2006 - Dec. 2007United Kingdom- Analyzing call data and reporting on call statistics - Preparing billing services and invoices for clients
Assistant Distribution Manager
Batleys LtdAssistant Distribution Manager
Jan. 2005 - Dec. 2006• Managing a Bonded Warehouse that provided distribution of stock around the country for the company’s warehouses. • Managing a team of warehouse staff and conducting stock control. • Planning sensible routes for trucks to carry the stock around the country.

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