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Work Background
MathematicaManaging Consultant
Jul. 2023 - Apr. 2025Washington, District of Columbia, United StatesProvide direct liaison support for the 84.421 D and E Rehabilitation Services Administration DIF programs to assist 9 out of 34 grantees in developing pathways to competitive integrated employment for individuals with disabilities. Coordinate technical assistance for state agencies and organizations implementing innovative employment initiatives. Develop grantee snapshots, reports, and facilitate monthly touchpoints to capture best practices in disability employment services. Facilitate conversations between vocational rehabilitation agencies, education systems, and independent living centers to braid service delivery.
Tennessee Department of Human ServicesVocational Rehabilitation Program Manager
Jan. 2022 - Jan. 2023Cookeville, Tennessee, United StatesProvided policy guidance and technical expertise to ensure compliance with federal and state vocational rehabilitation (VR) regulations. Led the development and implementation of policies aimed at improving employment outcomes for individuals with disabilities. Coordinated training and quality assurance initiatives to enhance service delivery across Tennessee’s VR programs. Represented VR on interagency advisory committees and worked closely with state leadership on policy initiatives.
Mission Possible Emerging Leaders AcademyTennessee Government Leadership Graduate
Jan. 2019 - Jan. 2020Tennessee Government Leadership Graduate.
Tennessee Department of Human ServicesVocational Rehabilitation Program Coordinator
Jan. 2017 - Jan. 2022Cookeville, Tennessee, United StatesDeveloped and revised policies and procedures in alignment with the Workforce Innovation and Opportunity Act (WIOA) and other federal guidelines. Provided training and mentorship to vocational rehabilitation staff to ensure effective program implementation. Collaborated with state agencies and community partners to strengthen employment services for transition-age youth and individuals with disabilities.
Tennessee Department of Human ServicesVocational Rehabilitation Supervisor
Jan. 2011 - Jan. 2016Cookeville, Tennessee, United StatesManaged a Tennessee Vocational Training Center, overseeing operations, compliance, and program outcomes. Supervised professional counseling staff and directed service provision for adults with disabilities. Secured funding and fostered partnerships with local organizations to support vocational training initiatives.
Social Security AdministrationSupervisor Skills Development Training
Jan. 2009 - Jan. 2009Supervisor Skills Development Training.
DISABILITY DETERMINATION SERVICESDisability Examiner
Jan. 2003 - Jan. 2010Raleigh, North Carolina, United StatesEvaluated Medicaid and Social Security disability claims at various stages, including initial applications, reconsiderations, and ongoing disability reviews. Collected, analyzed, and summarized medical records in both digital and physical formats to support case decisions. Assisted in finalizing case determinations by supporting supervisors and case consultants with claim reviews and consultative examination approvals. Navigated case management systems such as eView and eCAT to streamline the claims process and ensure timely resolutions. Earned Single Decision Maker (SDM) certification, authorizing independent decision-making on initial disability claims. Assumed leadership responsibilities by overseeing staff in the absence of supervisors and case consultants. Collaborated on the development of a new case processing database, offering expertise to enhance system functionality. Provided coaching and mentorship to struggling disability examiners, helping improve their performance and accuracy in claim evaluations.
SEYMOUR JOHNSON AIR FORCE BASEFamily Advocacy Program Assistant
Jan. 2002 - Jan. 2003Goldsboro, North Carolina, United StatesLed educational sessions on family advocacy topics for military officers, enlisted personnel, and their spouses. Prepared and maintained progress reports for military personnel to support family advocacy initiatives. Developed and introduced a New Parent Support Program to provide resources and guidance for expectant mothers. Played a key role in establishing an on-base Family Advocacy Center, earning recognition from the 4th Medical Operations Squadron Commander for contributions to the program's success.
Tennessee Department of Human ServicesEligibility Counselor II
Jan. 2000 - Jan. 2002Lebanon, Tennessee, United StatesAssessed and determined eligibility for SNAP, Medicaid, and TANF benefits, ensuring compliance with program guidelines. Evaluated clients' financial and personal circumstances to support self-sufficiency and adherence to program requirements. Connected individuals with essential supportive services, educational opportunities, and employment-related resources to promote long-term stability.
State of Tennessee Department of Children ServicesChild Protective Services Investigator
Jan. 1998 - Jan. 2000Cookeville, Tennessee, United StatesConducted investigations to assess allegations of child abuse and neglect, identifying perpetrators and evaluating risk levels. Developed and implemented safety plans to protect children based on risk assessments. Provided recommendations on family reunification or termination of parental rights based on case findings. Facilitated and supervised visitations for children in both in-home and out-of-home placements to ensure meaningful interactions. Reviewed and assessed cases for closure or transfer, ensuring compliance with policy guidelines for child safety, permanency, and well-being. Collected and analyzed information from assessments and interviews to support judicial decisions regarding child welfare cases.
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