DISABILITY DETERMINATION SERVICESDisability Examiner
Jan. 2003 - Jan. 2010Raleigh, North Carolina, United StatesEvaluated Medicaid and Social Security disability claims at various stages, including initial applications, reconsiderations, and ongoing disability reviews. Collected, analyzed, and summarized medical records in both digital and physical formats to support case decisions. Assisted in finalizing case determinations by supporting supervisors and case consultants with claim reviews and consultative examination approvals. Navigated case management systems such as eView and eCAT to streamline the claims process and ensure timely resolutions. Earned Single Decision Maker (SDM) certification, authorizing independent decision-making on initial disability claims. Assumed leadership responsibilities by overseeing staff in the absence of supervisors and case consultants. Collaborated on the development of a new case processing database, offering expertise to enhance system functionality. Provided coaching and mentorship to struggling disability examiners, helping improve their performance and accuracy in claim evaluations.