Mark Scherf - Data Analyst,

Data Analyst

ITData EntryData Entry SpecialistTyping SpecialistData AnalystDocument Processor

I am experienced in many facets of IT in a number of roles in various organisations. In my previous roles as IT Asset Analyst and Software Asset Management, my main focus was to ensure the data being collected was accurate and fit for purpose. I used reports and SQL Queries to ensure the quality of the data. In addition to data quality, I was responsible for integrating data into and from the various systems used by the organisation.

AXABusiness Systems Analyst

Nov. 2008 - Oct. 2010Wellington & Wairarapa, New ZealandFrom the time of initial employment with AXA, I could readily see the need to implement a number of changes and improvements. The following suggestions were instigated by me resulting in the improved running of the business. • NZ Ownership of the local infrastructure • Test web and database environment • Web and database Disaster Recovery • Simplified firewall security model that met the NZ requirements (WIP) Responsibilities: • Infrastructure o Manage the Assure Data Centre and infrastructure to ensure the environment is supportable and consists of current technologies o Lead workshops within the IS Team to recommend infrastructure changes o Manage relationships with AXA Australia for security and infrastructure design and operation o Design and implement a disaster recover environment o Setup Web/SQL test environment to reduce outages on production environment o Design web security model which meets AXA Global security requirements o Build and manage working relationship with Vendors • Customer Support. Work with AXA customers and vendors to resolve issues in a timely manner • Operational Support o Mentor and oversee fellow team members o Work with team members and Australian counterparts to ensure the systems are available to Assures customers • Projects. Work with the Business to ensure projects are delivered on time and in budget Key Achievements: • Designed and implemented the NZ Operational Data Store allowing a single view of AXA’s clients. This is now being used as an interface for other systems such as MS Dynamics CRM • myAXA. Worked with the Business and external parties to create a client self service web site • Design and implement backup network which removed backup traffic off the production network and improved backup reliability Technologies: • Programming - c#, vbscript, Active Server Pages • Servers – IIS, Windows Server 2003, Windows Server 2008, AIX 5.x, Ubuntu 9.x • Databases – MS SQL 2000, MS SQL 2005, MS SQL/Express

Feedback from Mark’s ex-colleagues