Lamp Post GroupHuman Resources Manager
Nov. 2011 - May. 2014Chattanooga, Tennessee AreaI implemented a range of HR policies and procedures, benefits programs, performance management frameworks, recruitment strategies, and organizational structures tailored to the specific needs of client companies based on their size, culture, and industry. I conducted thorough reviews of existing workplace, employee, and management policies and led the design, development, and implementation of updated policies and handbooks to ensure compliance with current regulations and to meet evolving business needs. I also engineered scalable HR practices to support startups during periods of rapid growth and heightened workforce demands, including a performance appraisal system and HRIS system enhancements.
Key achievements include:
• I managed two HR assistants in delivering comprehensive HR services, including employee relations, talent acquisition, recruitment, performance management, training, HRIS, and employee safety, adhering to legal requirements across nine states under a shared services model.
• I secured an $83.2K training grant for a client by researching and applying for state funds through the Tennessee Department of Economic & Community Development.
• I orchestrated HR startups in multiple locations such as Denver, San Antonio, and the Gulf Coast region, facilitating uniform HR practices across these new sites.
• I fostered a safe organizational environment by educating business owners on best practices to reduce risks of liability, litigation, and non-compliance.
• I enhanced a client's employer brand, achieving recognition on Forbes’ Most Promising Companies and Inc. Hire Power listings.
• I overhauled the performance appraisal process, which reduced annual salary expenses and increased efficiency by 41%, by implementing a system that measures success indicators specific to each employee’s role.