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Work Background
Team Manager
Horizon Care & EducationTeam Manager
Mar. 2023• Spearheaded initiatives to enhance service offerings, increasing client acquisition by 40% and expanding the property portfolio by 25% in the first six months. • Researched new industry regulatory frameworks and worked with cross functional teams to ensure excellent standard and organisational compliance. • Implemented strategic partnerships and collaborations to drive business growth and meet regulatory requirements. • Led internal quality audits to ensure compliance with industry standards and organizational best practices. • Developed and delivered training programs to staff on digital platforms, ensuring efficiency and compliance with Ofsted regulations. • Standardized digital platform usage, optimizing data management and reporting to support operational excellence.
Project Development Officer
Leicestershire Cares LtdProject Development Officer
Aug. 2021 - Mar. 2023• Established and nurtured strategic partnerships with corporate stakeholders to align corporate social responsibility (CSR) initiatives with community needs. • Designed and launched pilot programs focusing on emotional wellbeing and mental health, benefiting youth transitioning to the workplace. • Developed mentoring programs, matching professionals with young people to boost their aspirations and independence. • Strengthened relationships with delivery partners and community stakeholders to maximize project visibility and impact.
Lead Trainer
Ministry of Justice UKLead Trainer
Sep. 2020 - Jul. 2021
Graphic Design Intern
Luxury Womenswear Brand 'Olga Anderson'​ Graphic Design Intern
May. 2020 - Sep. 2020London, England, United Kingdom
Project Manager
THE LANTERN COMMUNITYProject Manager
Jun. 2018 - Dec. 2019• Managed operational strategies, aligning objectives with organizational goals and stakeholder expectations. • Conducted safeguarding analysis and quality reviews, implementing improvements to service delivery. • Assisted in business plan development and policy updates, ensuring compliance with regulatory standards. • Led a restructuring initiative within day services, increasing alignment with service user needs and organizational values.
Location Manager
THE LANTERN COMMUNITYLocation Manager
Apr. 2016 - Jun. 2018Ringwood• Established a new location, securing CQC registration and implementing operational frameworks. • Managed budgets, resource allocation, and business performance to optimize service delivery. • Designed and enforced health and safety protocols, ensuring compliance with industry regulations. • Led internal audits and quality checks to drive continuous service improvements.
Team Co-ordinator
THE LANTERN COMMUNITYTeam Co-ordinator
Sep. 2014 - Apr. 2016
Assistant Team Co-ordinator
THE LANTERN COMMUNITYAssistant Team Co-ordinator
Jun. 2013 - Sep. 2014Ringwood
Support Worker
THE LANTERN COMMUNITYSupport Worker
Oct. 2012 - Jun. 2013Ringwood
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