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Work Background
SkyPrincipal Product Designer
Dec. 2024
Flo Health Inc.Product Design Manager
Jun. 2023 - Sep. 2024United KingdomEstablished Flo's Product Design and Delivery Processes from scratch, matching agile delivery with efficient, high-quality product and value creation Led a diverse team of 7 Product Designers, 2 Content Designers and 2 UX Researchers towards a single product vision Oversaw the design of in-app personalized journeys and features by 4 different squads, impacting the experience of +60mn MAU. Defined the company’s Product Design career ladder, Design System foundations and contribution models with great adoption and satisfaction across the business Influenced the company’s product strategy and roadmap by defining CX prioritisation tools and up-skilling the team in UX metrics
Deloitte DigitalProduct & Service Design Manager
Mar. 2022 - Jun. 2023London, England, United KingdomLed the redesign of Nationwide’s banking app, digitalising for the first time some of their banking services and implementing an inclusive design approach Rebuilt the luxury experiences booking site from the Royal Commission for AlUla, managing our client relationship and design delivery roadmaps
ChaseSenior Product Designer
Sep. 2020 - Mar. 2022London, England, United KingdomDesigned the first numberless debit card experience in the UK, crafting all the features needed for customers to pay, block and replace their card Led the integration of Nutmeg, a digital wealth manager, into the Chase app, defining the bank’s investment proposition alongside the Manager Director of Customer Experience
SantanderExperience Design Lead & Program Manager
Jul. 2018 - Sep. 2020Madrid, Community of Madrid, SpainBuilt and structured a team of 30+ designers for delivering Openbank’s entire consumer banking proposition in the Americas and Europe Launched successfully the digital banking app and web experiences for 6 markets
GlobantSenior User Experience Consultant
Mar. 2018 - Jul. 2018Madrid, Community of Madrid, Spain
Baby2Body LimitedHead of Design
Apr. 2017 - Mar. 2018London, England, United KingdomDesigned, built and launched the app and web rich experiences, growing our subscriptions from a couple of thousands to 500,000 in one year Established the tone of voice, design guidelines, processes and OKRs of the team for building the entire content architecture of our subscription-based service
Baby2Body LimitedUX/UI Designer
Apr. 2016 - Apr. 2017London, England, United Kingdom
working title studiosProduct Designer
Jul. 2015 - Mar. 2016Berlin, Germany
ContractorUX Researcher
Aug. 2013 - Mar. 2014Cologne, North Rhine-Westphalia, Germany
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