San Francisco District Attorney's OfficeConsumer Protection Mediator
Sep. 2014 - Jan. 2015San Francisco Bay Area• White-collar Crime Unit consumer fraud mediator between businesses and citizens. • Created satisfactory outcomes between the consumer and the business to avoid litigation. • Reported business ethics violations to appropriate organizations and offices (Attorney General, Better Business Bureau). • Directly handled a caseload with over 90% resolutions through mediation earning San Francisco citizens $5,000 back from resolved cases during tenure.