Bank of the WestOperations Analyst (Contractor)
May. 2019 - Oct. 2019Remote• Supported the Operations Team by conducting research, identifying the problem and providing resolutions. Manages the timely reporting to Management of the Escalation Issues & Resolutions.
• Provided training to Staff to ensure the proper workflow and business procedures are being followed to meet compliance standards and regulations.
• Worked closely with the Operations Manager in supporting data management, client reporting, trade processes, and problem resolution.