Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Amphenol CITIT-SAP Business Process Manager
Feb. 2025St Augustine, Florida, United States
Carlisle Interconnect TechnologiesQuote to Cash Specialist
Aug. 2021 - Feb. 2025St Augustine, Florida, United States
Carlisle Interconnect TechnologiesProject Manager Sales Operations
Jul. 2018 - Nov. 2021St Augustine
Carlisle Interconnect TechnologiesCustomer Service Manager
Feb. 2013 - Nov. 2021 As a customer service manager, I maintain elite coalition of professionals involving six inside sales coordinators, two inside sales leads, and one inside sales supervisor. I also outline best practices of operation and engage closely with diverse business divisions to bolster sales potential and customer support. I promote continuous improvement and strengthen engagement with internal and external stakeholders. I generate KPI reports and serve as project manager for ERP system touch less order entry. I am committed to ensuring effective correspondence among internal departments and team personnel. I introduce innovative strategies to drive service satisfaction while ensuring compliance with ISO and SOX. I established measurable metrics that display sustainable business growth with up to $50K in monthly improvement. And I maintain monthly automation rate at 83.1% and improved order entry same day from 91% to 99%.
Arizona ChemicalCustomer Service Supervisor
Jun. 1995 - Feb. 2013With Arizona, I acted as subject matter expert for daily tactical customer service functions and provided dynamic performance feedback regarding problem resolution and productivity growth. I also streamlined process developments and established training standards regarding OTC processes. I outlined technical expertise for CSRs and engaged with supply chain leaders to bolster plant operations. I managed planning activities for SAP project and coordinated automation pricing project. And I integrated Global ATP for forecasting and developed quality team service metrics.
Intch is a Professional Networking App for the Future of WorkSee more people like Paige on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1027651 people
17
Application Developer @ Nile27
16
Manager Solution Consulting @ Alkami Technology
16
Program Manager @ DISH Network
130692 people
17
Business Analyst
19
Manager @ Epic Force
27
It person @ Texas Systems Admin