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Work Background
CienaSenior Analyst - Product Documentation Development
Jan. 2020Pune Area, IndiaInformation development lead for Blue Planet, Route Analysis and Optimization (ROA) software.
PTCSenior Specialist Technical Writer
Oct. 2019 - Jan. 2020Pune, Maharashtra, India
PTCSpecialist Technical Writer
Sep. 2017 - Oct. 2019Pune Area, IndiaCreated and updated user and admin documentation for a few modules of PTC Windchill
CognizantAssociate Technical Writer
Jun. 2016 - Sep. 2017PuneProjects worked on:
* Conversation copywriting for an internal chatbot (artificial intelligence)
* User guide and Quick reference guide for retail inventory software developed on Salesforce
* Editing of a terms and conditions document for a cyber security project
Atlas CopcoTechnical Author
Jan. 2014 - Jun. 2016Pune Area, IndiaCreation of standard and customized instruction manuals for various compressors across various divisions of Atlas Copco
Standard instruction manuals created through Arbortext Editor and managed with the Infoshare Management system
Editor and review of the final output
Support translation management of the English version of the instruction manuals
Support in the creation of many small in-house instruction manuals, reference documents, assembly instructions, etc.
Brief understanding of engineering drawings such as dimension drawings, schematic diagrams, electrical wiring diagrams, P&ID diagrams, etc.
Administration of MS SharePoint, creating webpages, lists, libraries, and managing permissions.
Proficient in PageMaker, Illustrator, FrameMaker, Snagit, Visio, MS Office
Emerson Climate TechnologiesTechnical writer, Sharepoint Support
May. 2013 - Dec. 2013Pune Area, IndiaPMO site support, content writing for this site
Technical support to the MS Sharepoint users
Document control and management
Creating a flow diagram of processes in MS Visio
Updating the flow diagrams on the PMO site for the reference of project engineers in the field
Atlas CopcoTechnical Author
Sep. 2008 - Jun. 2011Pune Area, IndiaWorked on the development of standard instruction manuals for compressors of Industrial Air division and its components using the tools Arbortext Editor and Trisoft Infoshare
Also supported Instruction manual addendums in PageMaker
Customized instruction manuals for the Specials department of the Industrial Air division in Word
Development of images and illustrations using Adobe Illustrator, Photoshop, Snagit, etc.
XanaduTecEditor
Sep. 2007 - Aug. 2008Pune Area, IndiaWork experience of 4 years in the Medical Transcription industry.
Excelled from a Trainee Medical Transcriptionist to an Editor in 2 years.
Edited and proofread the transcribed documents for 2 years.
Proficient with US and UK English and accent also.
Experience in the Medical Transcription industry through following companies
SP Software (P) LtdMedical Editor
Jan. 2007 - Aug. 2007Pune Area, India
Suyash Software Pvt. Ltd.Sr. Medical transcriptionist
Jul. 2004 - Dec. 2006Nagpur Area, India
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