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Work Background
BNYAssociate Client Processing Rep II
Feb. 2022Lake Mary, Florida, United StatesManage a small team of 5-7 associates, reviewing hedge fund trades and wires instructed by our clients and sent to the funds. Ensuring all items are completed and sent within expectations.
BNYOperations
Nov. 2019 - Feb. 2022Orlando, Florida AreaHedge Fund subscription document completion
Enter trades for hedge funds
Wire funds
Communicate with Investment Advisors and Fund Administrators
Charles SchwabOperational Specialist Managed Account Advisor Services
Jul. 2010 - May. 2014Orlando, Florida AreaAssisting Investment Advisors and their service team in all aspects of opening and updating managed accounts. Ensure proper coding for fees. Managing workflow reports to meet daily service levels.
Charles SchwabSr. Operations Specialist Managed Account Complex Team
Nov. 2005 - Oct. 2019Orlando, Florida AreaSr. Operations Specialist, Managed Accounts Complex 05/2014- 10/2019 • Served as Subject-Matter Expert (SME) for all processing and managed accounts
• Reviewed and processed court orders, Durable Power of Attorney (DPOA), and trust documents
• Ensured compliance with Anti-Money Laundering (AML)
• Reviewed and processing of Organization account applications
• Created and implemented Senior Vulnerable Investor training
• Quality-audited and approved new accounts and account updates
• Provided guidance to financial consultants on completing correct forms and applications Operations Specialist, Managed Accounts Advisor Services 02/ 2009-05/2014
• Assisted Investment Advisors and their service team in all aspects of opening and updating managed accounts
• Quality-audited and approved new accounts and account updates
• Streamlined Investment Advisor conversion process
• Point-of-Contact (POC) for conversion process
• Managed as many as 3 large projects at any given time • Delegated responsibilities to staff of 5 professionals to ensure proper handling and updating of accounts under specific advisors Associate, Cashiering 06/ 2007-02/2009
• Quality-audited and approved domestic and international currency wires, check requests, ACH and internal money transfers
• Deposited checks and account reconciliation
• Assisted management with monitoring all processes
• Served as Subject Matter Expert (SME) for domestic wires Sr. Administrator, Cashiering 11/2005 – 06/2007
• Reviewed and processed domestic and international currency wires
• Client contact for verification of wire instructions Cashier in Operations (Contract ) 09/2005 – 11/2005
Addecco Temporaries, Lake Mary, Florida
• Reviewed and processed domestic and international currency wires
• Client contact for verification of wire instructions
Charles SchwabAssociate, Cashering
Nov. 2005 - Jul. 2010Orlando, Florida AreaProcessing and approving domestic and international wires, setting up ACH into and out of accounts, internal tranfers between accounts, check deposits. Training new employee's on all cashiering functions.
Client contact to verify and prevent fraudulent transactions.
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