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Work Background
Partner Manager Team Lead
Latitude GeographicsPartner Manager Team Lead
Jun. 2017 - Dec. 2017Victoria, British Columbia
Volume Licensing Manager, Marketing and Operations
MicrosoftVolume Licensing Manager, Marketing and Operations
May. 2011 - May. 2015Mississauga, OntarioVolume Licensing Marketing, Program Management, Strategy and Execution • Responsible for change management across internal and external engines and audiences to land global initiatives in Canada • Build and execute a marketing plan and strategies for Canadian licensing, communications and readiness. • Build and execute training programs across field sellers, partners, and customers. • Pilot new initiatives in Canada on behalf of Microsoft corp. as test market or primary launch market. • Gather market intelligence to understand local market • Work across subsidiary to develop licensing strategies and plans aimed at increasing overall Volume Licensing (VL) revenue and penetration • Identify new VL opportunities in segments and work collaboratively to leverage these opportunities. • Develop and drive Software Consumption (SA) plans • Develop and execute on a local Licensing Customer & Partner Experience (CPE) improvement plan • Create and execute successful licensing campaigns by working across marketing and channel groups • Create licensing marketing materials and adapt ones created by corporate to meet local market conditions • Manage, create, and/or drive VL price promotions in close relationship with stakeholders • Hire and mentor student coops for internships in Marketing & Operations
Sr. Channel Account Manager
McAfee, Inc. (Now Intel)Sr. Channel Account Manager
Nov. 2000 - May. 2010Partner Management • Managed all aspects of McAfee’s business through Canadian distributors, national resellers and vars. • Established relationships at all levels (Executive, Sales, Marketing, Operations) with partners in Canada • Drove McAfee corporate initiatives through partners, through ongoing engagement • Aligned McAfee field sales and technical resources with partner’s resources • Created strategic reseller business plans to drive partner business in new product areas • Built effective quarterly go-to-market plans with each of the assigned partners • Coordinated with US counterparts to maximize and leverage overall investment. • Executed partner training sessions for sales teams to ensure competency across regions and partner segments • Aligned activities with the goals and objectives of product managers and regional sales managers • Ensured partners obtained and maintained the appropriate technical certifications • Developed end user demand generation activities and lead generation initiatives. • Generated significant incremental revenue from “renewal only” partners. • Drove monthly partner account mapping to ensure proactive opportunity management. • Created service provider alliances for LAR’s in the regions • Managed product specialists within key distributors and resellers • Provided detailed budgeting and forecasting for Canadian distribution channel
Channel Account Manager
IntuitChannel Account Manager
Mar. 1989 - Apr. 1996• Established Intuit's business through Canadian distributors, national resellers and vars. • Created strategic reseller business plans to drive partner business in new product areas • Built effective quarterly go-to-market plans • Developed partner readiness strategy and plans • Managed retail inventory and planograms • Developed end user demand generation activities and lead generation initiatives. • Generated significant incremental revenue from “renewal only” partners. • Provided detailed budgeting and forecasting for Canadian distribution channel
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