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Work Background
Commercial Manager
Progressive InsuranceCommercial Manager
Apr. 2017Virtual
Senior Documentation Specialist
OCWEN FINANCIAL CORPSenior Documentation Specialist
Jun. 2015 - Apr. 2017• Responsible for overall coordination of controlled documentation within the company. • Performs the Document Control function within the validated Master Control system. • Coordinates and chairs Change Control Board meetings. • Orders external standards and maintains tracking system. • Assist in supporting external audits, coordinating activities in backroom and ensuring timely response to documentation requests for auditors. • Supports user requests for documentation and trains users in Master Control. • Supports change management of labeling and ensures accurate completion of Labeling Verification form. • Performs self-audits of satellite DMR locations and ensures that the current revision is available in a timely manner. • Administers training system in Master Control, setting up users and exams as required. • Maintains quality records per applicable SOPs. • Investigates and responds to corrective actions related to Document Control, Training and External Standards. • Responsible for coordinating document change orders (DCO), facilitates review, approval, and retention of Risk Management documents. • Other duties may be assigned as deemed necessary by the supervisor.
Assistant manager
WalmartAssistant manager
Feb. 2011 - Mar. 2015• Working with the Store Manager to improve operations, sales and profitability. • Maximizing profits by controlling labor costs and expenses. • Continuously reviewing and managing team performance. • Supporting the Store Manager in identifying opportunities to drives sales. • Providing and exceptional in store experience for customers. • Checking off and signing invoices and credit notes on a weekly basis. • Managing staff training requirements. • Delegate work and give tasks to individuals to do. • Identifying and catching shrink
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