ZentistSenior Product Manager
Jul. 2021San Francisco Bay AreaB2B SaaS Cloud-based Revenue Cycle Management for the US Dental Industry. As a Product Manager at Zentist, I led the development of the RemitAI platform, delivering key features that led to significant results, including:
- Increased EFT Adoption: Boosted Electronic Funds Transfer (EFT) usage from 30% to 70% by our clients - dental organizations, within 7 months, reducing manual payment processing.
- Reduced Payment Posting Time: Cut payment posting time by 57%, improving patient updates and communication.
- Enhanced RCM Productivity: Increased RCM productivity by 150%, reducing staff time spent on manual tasks by 50% at Great Lakes Dental Partners (DSO with over 30 dental practices).
- Automated Payment Retrieval: Provided automation of payment data collection from insurance sites, cutting manual tasks by 50%.
Increased Collections by 15%: through optimized revenue cycle management and real-time analytics.
- Fast Product Launch: Led the successful launch of Remit AI within 100 days, driving user adoption and positioning Zentist as a leader in dental RCM technology.