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Work Background
HometimeInbound Sales & Appointment Setting Consultant
Feb. 2020 - Feb. 2024Sydney, AustraliaHometime stands as the premier and most rapidly expanding Airbnb property management entity within the APAC region. Serving in the capacity of Lead Inbound Sales Consultant, my responsibilities encompassed overseeing all initial engagements with prospective clientele. My role entailed proficiently assessing inbound leads, addressing preliminary inquiries, and contributing to the attainment of company sales objectives. Collaborating closely with stakeholders, marketing divisions, and the customer experience team is integral to ensuring the seamless execution of the sales strategy, ultimately surpassing predefined key performance indicators (KPIs).
The Barr EssentialsSenior Sales Development Manager
Jul. 2016 - Nov. 2018Sydney, AustraliaAs the Business Development Manager of The Barr Essentials, my mission was to empower Real Estate Agents to streamline and expand their businesses by leveraging the power of Digital Marketing. With tailored strategies, we focused on automating processes and driving sales growth, ultimately enhancing market share for our clients. As the BDM I collaborated closely with clients and prospects, to ensure that our efforts align seamlessly with their objectives, propelling their businesses to new heights and bolstering their market presence.
Insiteful (Aust) Pty LtdMarketing Associate
May. 2016 - Dec. 2016Sydney, AustraliaInsiteful stands as a premier full-service eCommerce Marketing Agency, specialising in digital services. In my capacity as a Sales Associate, I undertook the pivotal responsibility of crafting a comprehensive brand strategy and statistical system. This system was meticulously designed to provide a spectrum of specialised e-business solutions, strategically aimed at enhancing website engagement, SEO performance, and e-commerce conversion rates for our esteemed clientele. Within my role, I spearheaded lead generation initiatives, utilising methods such as cold calling to identify prospective clients. Additionally, I conducted thorough client qualification processes and adeptly nurtured existing client relationships throughout the entirety of the sales cycle. These activities constituted integral components of my daily operations, enabling me to effectively contribute to the overarching objectives of the organisation.
Corporate Traveller AustraliaBusiness Development Manager
Jul. 2014 - May. 2016Sydney, AustraliaCorporate Traveller offers a range of specialized business travel solutions and corporate travel management services to make travel faster, cheaper and greener. Corporate Traveller’s industry and group specialisation means clients receive expert advice and service that is tailored to suit their needs. During my tenure as a Business Development Manager at Corporate Traveller, I held a multifaceted role encompassing lead generation, prospecting, and client qualification, alongside diligent management of client relationships across all phases of the sales cycle. My daily responsibilities were structured around achieving Key Performance Indicators (KPIs) while efficiently managing my time. This involved regular liaison with suppliers to remain abreast of current product information, ensuring a comprehensive understanding of offerings. Additionally, I diligently attended to all facets of B2B sales, leveraging a strategic approach to drive growth and foster enduring client partnerships.
Sydney Fast FerriesLead Deck Hand
Sep. 2011 - Feb. 2013Sydney, AustraliaMaintaining high levels of customer service, managing junior staff members, handling monies, operation EFPOS machines and making sales (these sales included weekly passes that would be considered a high investment to most commuters), closing down the till, in charge of full wash down, organizing safety drills, watch keeping duties, stock takes (daily & annually).
Virgin ActivePool Supervisor
Dec. 2008 - Apr. 2010Burke Street, MelbournePool Supervisor at Virgin Active in Melbourne, handling money, operating EFPOS machines and making sales, managing junior attendants, organizing the kiosk, pool testing and pool maintenance/cleaning and customer service.
One&Only Hayman IslandAssistant Manager/Dive Instructor
Feb. 2008 - Nov. 2008Great Barrier ReefManaging resort Dive Centre at Hayman Island, Dive shop servicing, Dive Instruction, Dive schedule coordinator, Tour Guide, 5-star customer service at one of Australia’s leading Island resorts. Working at a Hayman also encompassed all the sale experienced of a Dive Instructor and the ability to sell to new divers, but it also required me to sell dive trips to experienced divers. This involved a great deal of knowledge of the various dive sites and the requirements that the experienced divers were looking for. Meaning that on occasions customized dive trips were required and need to be organized.
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