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Work Background
EDS Hydraulics Ghana LimitedAdministrative Manager
Jun. 2024Accra, Greater Accra Region, GhanaOffice Administration
Oversee day-to-day administrative operations, ensuring smooth workflow and effective office management.
Supervise administrative staff and coordinate their tasks for maximum efficiency.
Maintain accurate records, including supplier contracts, purchase orders, client databases, and inventory logs. Operational Support:
Monitor stock levels and support inventory management to prevent shortages or excess inventory, resulting in a savings of approximately 20% of revenue for the company.
Coordinate with warehouse and dispatch teams to streamline the movement of goods.
Support project managers and field teams with administrative logistics, documentation, and supply needs.
Ensure all materials are properly labeled, recorded, and distributed according to project requirements. Financial and Reporting Duties:
Assisting with budgeting, monitoring expenditures, and regularly preparing cost reports contributed to streamlining administrative costs efficiently.
Support invoice processing, expense reports, and vendor payment coordination.
Generate regular reports for management on operational performance and resource use. Communication & Coordination:
Serve as a liaison between suppliers, clients, and internal departments.
Skillfully facilitate communication between the administrative office and operational teams at 8 mining sites in West Africa.
Handle inquiries and provide support to customers and partners when needed.
IMAK ExpressAdministrative Manager
Nov. 2019 - Nov. 2023Accra, Greater Accra Region, GhanaManaged daily administrative operations to ensure the efficient execution of dispatch and delivery services, contributing to the expansion of the fleet from 3 to 10 motorcycles within one year.
Supervised dispatch staff, including riders and administrative personnel, ensuring adherence to schedules and company policies.
Coordinated dispatch activities, monitor rider performance, and ensure timely deliveries.
Managed records of deliveries, rider logs, fuel usage, and maintenance schedules.
Handled procurement and inventory of office supplies, dispatch tools, and motorcycle accessories.
Maintain accurate client records, invoices, and dispatch documentation.
Developed and enforce administrative and operational procedures for effective service delivery.
Supported management with reports, scheduling, and coordination of client requests.
Ensured compliance with safety regulations, licensing requirements, and company standards.
Liaised with clients and other departments to resolve issues and improve service efficiency.
Bliss ParlourBusiness Development Manager
Jan. 2017 - Oct. 2019Greater Accra Region, GhanaIdentified and pursued new revenue streams, such as corporate wellness programs, special event packages like bridal parties, birthdays, mother day celebrations and collaborated with beauty professionals.
Developed and presented compelling proposals to potential partners and corporate clients .
Networked and built relationships with key stakeholders in the local business community.
Drove business growth, minimized customer attrition, set business strategy and objective and track business performance. Identified novel ways of serving our clientele.
Trained front desk staff and therapists on upselling and cross-selling techniques to increase average transaction value.
Explored and managed online booking platforms and ensured the spa has a strong online presence.
Agoo Media Ghana LimitedExecutive Personal Assistant
Jan. 2016 - Jan. 2017Accra, Greater Accra Region, GhanaManaged CEO’s calendar and scheduling across multiple time zones Organize and prepare documents, reports, presentations, and correspondence.
Implemented new systems in Google workspace to streamline document management and collaboration.
Served as a liaison between the CEO and clients building and maintaining customer relationships and ensuring professional communication.
Travel planning and coordination of logistics over 15 plus international trips
Maintained confidentiality and handled sensitive information with discretion.
Supported the executive in daily tasks and project coordination.
Prepared meeting agendas, take minutes, and follow up on action items.
Led and planned events and conferences effectively and efficiently
DKT INTERNATIONAL GHANAMarketing and Event Coordinator
Jun. 2013 - Jan. 2016Dzorwulu, AccraDeploy Marketing Strategies and Plans to drive awareness and trial.
Assist Marketing Manager on appropriate design and concepts for ATL and BTL; through productions and final product.
Implementation of new youth focus brand. NOYAWA
Assist in the management of DKT's social marketing platforms.
Marketed, educated and promoted family planning products (Concept designing)
Planned media promotion and activations
Demonstrated resourcefulness and effective budget management by independently planning, organizing, and executing the launch of Lydia Contraceptive, thereby achieving cost efficiencies by foregoing vendor engagement.
Ensured delivery of documents and adverts registration are on scheduled
Ensured radio and television advertisements were aired as scheduled in coordination with media partners.
Coordinated events such as health fairs, community outreach activities, workshops, and seminars.
Collaborated with healthcare professionals, community leaders, and partners to promote reproductive health initiatives.
Created and managed content for social media, newsletters, brochures, and other promotional materials.
Ensure consistent brand messaging and adherence to health communication guidelines.
Handled event logistics, including venue booking, material preparation, invitations, and on-site coordination.
Developed and implemented innovative marketing campaigns, including the strategic introduction of non-traditional outlets, to enhance awareness and accessibility of family planning products.
Monitored and evaluated the effectiveness of marketing and event activities, providing regular reports and insights.
Maintained relationships with vendors, sponsors, and media partners.
Supported fundraising, advocacy, or educational campaigns related to family planning and reproductive health.
Stayed informed about public health trends, policies, and best practices in family planning communications.
State ProtocolPersonal Assistant and Event Coordinator
Dec. 2012 - Jan. 2013Accra, Greater Accra Region, GhanaSuccessfully planned, organized, and executed the 2013 Presidential Luncheon for Ghana.
accommodated approximately 13 African heads of state and other dignitaries.
Comprehensive event management including menu and beverage curation, venue selection, and décor coordination.
Novotel AccraAssistant Sales Manager
Jun. 2011 - Sep. 2012Accra, Greater Accra Region, GhanaAssisted the Sales Manager in developing and implementing effective sales strategies to achieve revenue targets.
Identified and pursued new business opportunities in corporate, group, MICE (Meetings, Incentives, Conferences, and Exhibitions), and leisure segments.
Built and maintained strong relationships with existing and prospective clients to drive repeat business.
Organized client meetings and hotel tours to showcase facilities and services.
Prepared and followed up on proposals, contracts, and agreements in a timely and accurate manner.
Collaborated with the sales team on promotional campaigns and brand initiatives.
Monitored market trends, competitor activities, and customer feedback to identified areas for improvement.
Coordinated with other departments (e.g., operations, front office, F&B) to ensure seamless service delivery.
Maintained accurate sales records, reports, and client databases.
Represented the hotel at trade shows, networking events, and industry functions as needed.
Novotel AccraSales Executive
Sep. 2008 - Jun. 2011Accra, Greater Accra Region, GhanaActively promoted and sold the hotel’s rooms, event spaces, and services to potential clients.
Identified new business opportunities in corporate, leisure, and group segments led to hosting of about 90% of National Day Celebrations in the hotel.
Built and maintained strong relationships with existing and prospective clients.
Responded promptly to inquiries, prepared proposals, and followed up on leads and negotiations.
Conducted client visits, site inspections, and hotel tours to showcase offerings.
Collaborated with departments such as Events, Front Office, and F&B to ensure guest satisfaction.
Assisted in planning and executing promotional campaigns and sales initiatives.
Barclays Bank GhanaSales Representative
May. 2007 - Aug. 2008Accra, Greater Accra Region, GhanaPromoted and sold banking products and services directly to customers.
Identified potential clients through field visits, referrals, and leads.
Built and maintained strong relationships with customers to understand their financial needs.
Explained product features, benefits, and terms clearly and accurately.
Met individual and team sales targets set by the bank.
Ensured all customer information and documentation is accurately collected and submitted.
Provided excellent customer service and follow up on client queries or concerns.
Stayed updated on bank products, market trends, and competitors
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