Bomi GroupGerente Sênior de TI
Oct. 2015 - Dec. 2017São Paulo Area, BrazilResponsible for the strategic, functional, and operational management of the HUB - Brazil. Having as attributions the areas of Infrastructure, telecommunications, systems, information security, projects, and technological innovation:
Management of a team of critical operations professionals (developers, systems architects, infrastructure engineers, and quality assurance analysts), in Brazil supporting Latin America with strategic projects;
Elaboration of the budget strategy for the information technology area and definition of the IT Master plan, through the organization of the project portfolio (PMO) and the implementation cycle of the Service Desk based on ITIL, COBIT, and SCRUM;
Planning and articulation of the definition of the IT corporate governance model, standardization of environments (infrastructure and applications), equalization agreements and organization of contracts (SLAs), definition and implementation of the IT service catalog, adaptation to compliance rules, application methodology and practices (PMBOK, Scrum, Design Thinking, Machine Learning, UX) for project delivery, supplier and contract management;
Executive reporting of projects and critical IT demands to the Board and CIO Corporate.