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Work Background
Connecticut Mutual Holding CompanyLoan Closer
Nov. 2020
People's United Bank, N.A.loan servicer
Nov. 2019 - Nov. 2020• Perform administration functions throughout the loan servicing department. • Rectify customers concerns with their loan, update loan information, add messages to the loan, update loans per collections department. • Create payoff letters when requested. Create releases and paid off packages well within each states statue.
United BankEscrow Loan Servicer
Jun. 2017 - Nov. 2019• Perform administration functions throughout the escrow department
• Maintain all tax information with the third party vendor, pay taxes according to the state and town, help pay insurance policies as they became due.
• Clean up project that made sure all escrowed loans were in the third party vendor system and information was accurate.
AerotekContract United Bank
Jun. 2017 - Feb. 2018• Perform administration functions throughout the escrow department
• Maintain all tax information with the third party vendor, pay taxes according to the state and town, help pay insurance policies as they became due.
• Clean up project that made sure all escrowed loans were in the third party vendor system and information was accurate.
Savings Institute Bank & Trust CompanyUniversal Banker
Jan. 2016 - May. 2017• Provide exceptional customer service while promoting numerous bank products and services. • Develop and maintain relationships with customers.
• Maintain cash drawer. Process wire transfers. • Apply technical skills to access customer information, open accounts, process checks, and review deposit histories, and customer statements. Work collaboratively with team to meet customer needs and problem solve.
Action Packaging Systems, Inc.Customer Service Representative
Jun. 2014 - Jul. 2015• Provide exceptional customer service by developing and maintaining relationships with customers. • Obtain purchase orders through email or phone call. • Set customers up with quotes for their purchase. • Process orders in ticket form to give to the production team.
Savings Institute Bank & Trust CompanyTeller
Nov. 2009 - Jun. 2014• Provide exceptional customer service while promoting numerous bank products and services. • Open/close business and personal deposit accounts. Maintain cash drawer. Process wire transfers. Develop and maintain relationships with customers. • Apply technical skills to access customer information, open accounts, process checks, and review deposit histories, and customer statements. Work collaboratively with team to meet customer needs and problem solve.
CT DefendersGroup Sales Intern
Mar. 2009 - Oct. 2009• Generated interest, built brand, and cultivated fan loyalty by creating special event nights throughout the season. • Promoted special ticket packages, pre-game events, and in-games while meeting challenging sales objectives. • Organized special events, arranged logistics, and assembled fun houses for spectators. • Tracked potential spectators, sales activities, and number of cold calls made; reviewed reports and made adjustments to consistently achieve targeted results. Maintained cash drawer.
Stafford Motor SpeedwayIntern
Mar. 2008 - May. 2008• Provided comprehensive sales, marketing, and administrative support to the CFO and staff. • Interviewed drivers and wrote marketing material/content for print and web publication. • Completed ticket sales, tracked ticket orders, reviewed reports, and ensured drivers received appropriate forms/materials required to participate. • Coordinated driver schedules. Compiled list of past spectators.
The Savings Institute Bank & TrustFloating Clerk
Jun. 2005 - Mar. 2009• Performed numerous administrative functions and supported four department heads. • Organized files, maintained computer logs, and filed documents accurately. • Successfully rearranged and reorganized the loan file room with more than 5,000 files.
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