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Work Background
University of ChicagoSr. Institute Administrator
Aug. 2024Chicago, Illinois, United StatesServes as a liaison between the PME Finance division and the University Research Administration (URA) of the Institute. Supports the Institute’s day-to-day procurement and finance operations. Provides support to the management of the Institute operations, performing advanced, diversified, and confidential administrative support for the Institute faculty.
University of ChicagoAssistant Director of Administrative and Operational Support
Jun. 2023 - Aug. 2024Chicago, Illinois, United StatesAssists in supervising PME administrative support staff, sets performance goals, and assists in conducting performance evaluations. Develops and implements employee training, succession, and mentoring plans for the administrative support team.
Legacy Arts Center for EducationFounder, C.E.O.
Sep. 2018 - Apr. 2023Greater Chicago AreaEmpowering the youth through Mentorship, Career Services and Education in the areas of Business, Technology, and the Arts.
The University of ChicagoExecutive Assistant
Jun. 2015 - Jun. 2023Greater Chicago AreaPerforms advanced, diversified, and confidential administrative support for four University Professors and their lab members. Assist in the development of administrative goals, policies, and procedures. Exercises professional judgment in handling situations and uses discretion when forwarding inquiries. Assists in managing daily operations of the office. • Coordinates information flow from faculty to designated PME staff, university offices, and/or outside agencies.
• Ensures accuracy of written materials, including PowerPoint presentations, proposals, and other correspondence.
• Resolves or refers inquiries to the appropriate person/department for follow-up. • Maintains faculty calendar and prioritizes effective use of faculty's time. • Schedules and coordinates meetings, conferences, and special events.
• Ensures faculty preparedness by gathering materials, providing logistics, and accuracy in detail.
• Serves as the coordinator of PME distinguished colloquium, QuBBE, Nobel Prize seminars, and faculty search visits. • Coordinates complex travel arrangements for PME and visiting faculty.
• Handles logistics, finance, and media promotion of seminar events.
• Prepares written recommendations for operational and administrative issues. • GEMS Finance reconciliation and maintenance of financial reports.
• Provide faculty recommendation letters as requested.
• Manages special projects as directed by supervisors.
Chicago Mercantile Exchange Group FoundationAdministrative Assistant
Feb. 2014 - Jun. 2015Chicago, ILProvided administrative support to the Executive Director of CME Group Foundation. Maintained records, processed travel and monthly expenses, and managed administrative workflow. • Managed correspondence by processing and routing paperwork to the proper source. Draft grant award letters and prepare presentations, spreadsheets, and other documents.
• Disseminated information to the Board of Directors and the executive leadership team.
• Planned and scheduled meetings, conferences, and teleconferences, coordinating meeting room reservations, AV equipment, catering, sending invites, and tracking RSVPs.
• Arranged executive domestic and international travel itineraries, coordinating with global offices.
• Created a check processing tracking system to account for requests from submission to mailing/delivery.
• Coordinated check processing to ensure timely payment to awarded grantees.
City Colleges of ChicagoAdjunct Professor
Jan. 2013 - Feb. 2014Harold Washington College, 30 East Lake StreetBusiness Management Adjunct Professor conducts college-level courses in the fields of business administration and management. Areas of instruction include employee management, entrepreneurship, decision-making, general business logistics, and practices. • Delivered effective instruction in various management courses using contemporary and creative teaching methods. • Researched, wrote, and prepared course curricula, case studies, and learning activities for specific audiences, including lectures and presentations.
• Delivered lectures and led activities and classroom discussions.
• Designed administers and graded examinations and writes student evaluations.
AT&T (DCI Marketing firm)Executive Assistant
Jan. 2005 - Dec. 2011Chicago, ILProvided administrative support to the Regional Vice President (RVP), Deputy Director, and nine (9) direct reports for the Office of Public Affairs division. Maintained departmental records, tracked information, prepared reports, coordinated on-site and off-site meetings, processed expenses, and managed administrative workflow. As Public Affairs Deputy, handled employee engagement, event coordination, and special projects. • Managed correspondence by processing and routing paperwork to the proper source. Drafted letters, presentations, spreadsheets, and other documents disseminating information for the executive leadership team. Planned and scheduled meetings, conferences, and teleconferences. • Administered and maintained the annual budget, expense reports, and vendor payments. Prepared and processed all regional contracts. • Created and reviewed office operating practices and updated expense reporting procedures. • Arranged executive domestic and international travel itineraries, coordinating with global offices.
• Effectively acted as spokesperson for the Job Shadowing Program. Agenda topics included “the Importance of Education, Career Options” and “The Digital Divide”. • Communicated with external clients, i.e., state legislators, community leaders, shareholders, and non-profit organizations, to provide information regarding AT&T's organizational efforts and community involvement.
• Coordinated promotional events that included location, attendees, and other logistics. Successfully developed proposals, presentations, announcements, vendor communication, and related reporting.
Chicago State UniversityAdministrative Secretary
Sep. 2003 - May. 2005Chicago, ILDelivered executive administrative support to the Dean of Graduate Studies, Assistant Dean, Office Managers, and two (2) Admissions Coordinators. Managed front desk and served as Receptionist. Processed correspondence, tracked information, prepared monthly reports, and handled registration applications and confidential student files.
• Provided structure and continuity of the front-desk(s) workflow by creating organizational systems to expedite swift and effective servicing of students and visitors. • Trained and supervised assignments for college work-study students.
Chicago State UniversityAssistant Compliance Coordinator / Financial Aid Advisor
Oct. 2001 - Sep. 2003Chicago, ILProvided administrative support to the Compliance Coordinator, maintaining department records, managing the reporting process, and meeting planning. Responsible for NCAA, Mid-Continent Conference, and University rules and regulation compliance. Managed Student-Athlete Financial Aid.
• Successfully organized and created a filing and inventory control system in the revitalized Student-Athlete bookstore to provide a more economical option for educational material.
• Ensured ethical recruitment practices, student-athlete eligibility, and allocation of Special Assistance Fund.
Illinois School of Professional PsychologyAdministrative Specialist
Oct. 2000 - Sep. 2001Chicago, ILProvided administrative support and visitor assistance for the Office of Admissions, Student Services, Financial Aid, Registrar, and Bursar. Processed admissions applications, maintained files, updated recruitment database, processed payments, and prepared daily statistical reporting.
Chicago City Colleges, HWCTesting Coordinator/Case Manager/Counselor
Jan. 1994 - Apr. 2000Chicago, ILResponsible for assessing and placing incoming students into programs to achieve educational and vocational goals for Harold Washington College. Administered placement exams. Managed student files. Coordinated registration and orientation process for new and returning students. Acted as liaison to all college departments and external organizations.
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