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Work Background
DirectiveIOSenior Technologist - Automation & Orchestration
Aug. 2020Chicago, Illinois, United States
ConfidentialSenior Enterprise Cloud Automation & Devops Architect
Jan. 2006With a passion for enhancing IT resiliency, I have led organizations to greater heights through a comprehensive framework of resiliency score metrics. My experience revolves around elevating the performance, availability, and security of IT systems, ensuring consistent and reliable operations. I've championed Service Management & Engagement, emphasizing user experience and establishing a culture of collaboration. My expertise in Documentation, Training & Relatability underscores the importance of well-documented processes and effective training programs. I excel in Asset Correlation & Tracking, driving swift responses to incidents and changes. My commitment to Compliance guarantees alignment with industry standards and regulations, while my Security measures protect against threats and vulnerabilities. I've promoted autonomous IT operations, ensuring Time to Implementation, Time to Resolution, Time to Discovery, and Time to Response are optimized for agile responses and minimizing disruptions. With these metrics, I've empowered organizations to strengthen their IT resiliency and maintain a competitive edge in the dynamic digital landscape.
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