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Work Background
USDA Office of Property and Environmental ManagementChief of Staff
Mar. 2019Washington DC● Direct administrative, policy, and operational functions across personal property, environmental, and fleet programs by coordinating initiatives, resulting in optimized resource allocation for a $5M portfolio
● Authored and vetted high-impact presentations, executive memoranda, and briefing materials for 8 Sub-Cabinet and Cabinet-level officials, enhancing leadership visibility and communication consistency
● Devise and launch the agency’s long-term strategic plan by integrating stakeholder input and performance data, enabling measurable progress on performance benchmarks
● Manage, analyze, and implement federal budgets totaling $5 million annually through forecasting, interagency collaboration, and continuous monitoring, ensuring fiscal responsibility
● Evaluate and interpret congressional appropriations and legislative proposals by synthesizing complex data and policy impacts, providing targeted recommendations that inform leadership strategy
● Deliver high-value policy and operational guidance to eight executive leadership members by leveraging data-driven insights and internal controls, contributing to enhanced resource maximization
USDA Director Office of the Executive Secretariat
Apr. 2015 - Nov. 2019Washington, DCUSDA Office of the Executive Secretariat | Washington, DC
Director | April 2015 – November 2019
● Supervised a team managing over 1M annual correspondence items for the Secretary’s Office by instituting process improvements and workload balancing, resulting in sustained operational excellence
● Cut average correspondence turnaround time from 45 to 29 days by streamlining workflows, automating tracking systems, and optimizing personnel allocation, improving responsiveness
● Mentored a 20-member editorial team adhering to AP Style by developing standard operating procedures and providing regular training, enhancing professionalism in executive communication
● Led an initiative to standardize digital correspondence systems by defining system parameters, drafting governance policies, and laying the foundation for a modernized documentation infrastructure
USDA Food and Nutrition ServiceDirector of Change Management and Organizational Engagement
Jan. 2013 - Apr. 2015Alexandria, VA● Launched a change management strategy and communications plan targeting all 1,600 employees by collaborating with internal stakeholders and aligning messaging with organizational values, increasing staff buy-in ● Facilitated Agency-wide implementation of the Conflict Resolution Program with active collaboration from the Labor Management Forum (LMF), promoting a proactive, solutions-focused workplace culture
● Functioned as lead mediator and facilitator for internal disputes and organizational transitions by applying proven conflict resolution frameworks, reducing escalations, and improving team cohesion
● Developed and launched a scalable training program on “Leadership at Every Level” by engaging 150 leaders at all ranks and customizing curriculum content, contributing to increased succession readiness
Combined Federal CampaignLoaned Executive
Aug. 2012 - Jan. 2013Washington, DCAlso as a part of my SESCDP program, I served as USDA’s Loaned Executive to the Combined Federal Campaign of the National Capital Area. I provided briefings and strategic advice to senior officials, 50 Campaign Managers and 1700 campaign coordinators/ key workers at the Department of Health and Human Services (DHHS), the largest civilian account in the region. Responsible for the detailed analyses of campaign finances, data integrity and compliance with CFC regulations. Provided ongoing motivation, training and technical assistance to campaign leadership and workers. The CFC efforts at DHHS raised over $6 million, 1 million over goal, for the more than 4500 charities in the National Capital region. DHHS Leadership Award in recognition of outstanding management of and dedicated service to the Combined Federal Campaign was presented to me in March 2013.
Partnership for Public ServiceSenior Advisor
Mar. 2012 - Aug. 2012Washington, DCAs a part of USDA’s SESCDP, I served as a Senior Advisor to both the Government Affairs and Center for Government Leadership teams. One of my primary responsibilities was to serve as the liaison with Partnership leadership and Board members and to oversee the consultant team in the design, preparation and execution of a high-level conference for the Partnership’s Presidential Management and Transition Initiative. Participants in the conference included representatives from each Presidential campaign, current and former Members of Congress, current and former political appointees and experts in government ethics, security clearance and personnel practices. In preparation for the conference, we interviewed over 30 current and former administration officials who worked on Presidential transitions. I developed the interview guide used and provided technical assistance and guidance to the consultant team preparing materials for the conference. I attended the conference and ensured conference goals were met. On a weekly basis, I provided employee engagement and strategic planning counsel to the Partnership team working on a three-year Best Places to Work initiative at the Department of Education. I also developed a marketing and communications strategy for the Partnership’s orientation and training program for political appointees. I reviewed and recommended improvements to the Performance Evaluation coursework for the Excellence in Government Fellows. In addition, I developed and disseminated a survey of USDA SESCDP participants to evaluate their experience. I drafted a report based on the survey results that provided recommendations for strengthening the program to USDA’s Virtual University staff.
USDA SESCDPcandidate
Jan. 2011 - Dec. 2013
USDA Food and Nutrition ServicePublic Affairs Director
Mar. 1999 - Mar. 2013Alexandria, VA• Served as an Agency and USDA spokesperson on controversial, complex, and politically sensitive issues.
• Development, execution, and analysis of the Agency’s first-ever communications plan. • Preparation, review, editing of presentations for leadership, talking points, press releases for clearance.
• Received Secretary’s Honor Awards for Excellence in 2002, 2006 and 2010 for leadership in support of USDA’s priorities in nutrition and health. • As Special Assistant to the Under Secretary, staffed and collaborated with the Foreign Agricultural Service and State Department on overseas missions site visits for the Under Secretary in Europe, Middle East, South America, and Africa.
• Staffed and supported Under Secretary’s pre-trip briefings and interviews with foreign and domestic media.
• Developed and led an Ad Council campaign partnering with Disney, resulting in awareness of healthy eating for children and families and over 1000% return on investment for the agency in donated media--$3.8 million in agency resources resulting in over $175 million in donated media.
• Developed and maintained cooperative and collaborative relationships with local, regional, and national partner organizations and media.
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