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Work Background
Sales Manager
Lamb Stone CompanySales Manager
Mar. 2024Developed and executed strategies to expand builder and contractor networks, increasing regional sales volume. Collaborated with home builders on product planning and logistics, enhancing customer satisfaction and delivery efficiency. Conducted sales trend analysis and provided strategic insights to inform marketing campaigns and promotional initiatives. Managed regional sales operations, customer relations, and legal compliance to ensure business stability. Recruited and coordinated local masonry crews for service referrals.
Director of Sales Marketing
Workspace Solutions, LLCDirector of Sales Marketing
Jun. 2020 - Mar. 2024Directed marketing and sales functions, including strategy, content creation, advertising, and public relations. Oversaw digital marketing operations: website design, graphic creation, video production, and social media. Built and maintained key client relationships, supporting retention and new business development. Analyzed market trends and customer behavior to identify and capitalize on growth opportunities. Facilitated internal communications and team leadership to align with organizational goals.
Sports Analyst
The Bama StandardSports Analyst
Aug. 2018Host and producer for YouTube and podcast content, generating original sports-related programming. Produced over 100+ episodes, featuring high-profile guests and current sports topics. Designed and edited multimedia content across platforms including YouTube, Instagram, X (Twitter), and Facebook. Authored articles and captions to support digital brand presence. Maintained expertise in sports headlines and industry developments for real-time commentary.
Project Manager
Lamb Stone CompanyProject Manager
Feb. 2017 - Jun. 2020Managed residential and commercial development projects across Alabama. Served as liaison between clients, production staff, and superintendents to ensure on-time delivery. Designed workflow improvements and material coordination systems. Supported fiscal operations including billing and material procurement.
Store Manager
Lamb Stone CompanyStore Manager
Jan. 2015 - Feb. 2017Operated Northport retail branch and led community engagement and outreach campaigns. Forecasted inventory needs and managed local supply chain operations. Delivered superior customer service, leading to increased repeat business. Managed sales staff, inventory levels, and branch profitability.
Customer Service Coordinator
Tuscaloosa VA Medical CenterCustomer Service Coordinator
Jan. 2011 - Dec. 2014Directed public relations and customer experience programs. Developed patient communication systems, orientation videos, and a web-based satisfaction survey. Analyzed patient satisfaction data to inform continuous improvement initiatives. Supervised interns and oversaw the facilityโ€™s patient advocacy system.
Patient Advocate
Tuscaloosa VA Medical CenterPatient Advocate
Oct. 2007 - Jan. 2011Acted as liaison between veterans and healthcare staff to resolve concerns and improve care delivery. Provided analytical insights into patient satisfaction to leadership teams.
Service Assistant
Tuscaloosa VA Medical CenterService Assistant
Dec. 2004 - Oct. 2007Managed patient appointments and clinical records. Collaborated with analysts to track care outcomes and improve scheduling processes.

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