L3Harris TechnologiesInformation Technology Manager
Mar. 2013 - Jul. 2023WFH• 20 years in customer service experience
• 12 years spent in Information Technology (IT)
• 5 years managing experienced IT professionals
• Currently overseeing a team of 8 IT Professionals
• All remote, all direct reports
• 6+ years of experience in leading/collaborating with IT professionals in multiple departments to obtain a high-priority project deliverable(s), while dealing with an ever-evolving, highly complex enterprise environment.