Choice Hotels InternationalDirector of Vacation Rental Membership Services
Jan. 2016 - Nov. 2016Rockville, MDRepresented the company in cultivating and maintaining excellent relationships with vacation rental management companies, with a focus on engagement, loyalty, and retention. Supported members in driving growth in their bottom line. • Held accountability for revenue, competitive performance, guest and homeowner satisfaction, survey scores and NPS metrics, and other data
• Consulted on opportunities to drive top-line revenues through interactive pricing and demand management strategies
• Developed enablement and brand adoption plans while simultaneously assisting clients in technology implementation projects