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Work Background
ULA centro de idiomasEnglish Language Teacher
Jun. 2024 - Nov. 2024Pereira, Risaralda, Colombia- Taught English classes to students of various levels, from beginners to advanced (A1-C1), adapting teaching methods to meet the needs of each group.
- Developed educational materials and interactive activities to foster the learning of language skills (reading, writing, listening, and speaking).
- Conducted ongoing assessment of students' progress through projects and practical activities, providing personalized feedback.
- Promoted an inclusive and motivating learning environment, increasing active participation and student interest in the English language.
SistecréditoBusiness Developer
Mar. 2021 - Mar. 2021Pereira, Risaralda, Colombia- Provided administrative support and managed client
communication channels.
- Initiated and maintained client relationships through
various channels.
- Negotiated and executed contracts with clients.
- Upsold products/services to existing clients.
- Managed database for business proposals and contacts.
- Conducted sales performance evaluations across stores.
- Engaged with customers to address inquiries and resolve
issues.
- Identified and pursued new customer affiliations.
- Generated and distributed sales reports.
- Conducted market analysis and budget projections.
- Managed CRM systems for efficient client interaction.
Almacenes Gino PasscalliNational Credit Coordinator
Dec. 2020 - Dec. 2020- Investigated and resolved account discrepancies by
liaising with customers and internal departments.
- Facilitated the approval process for new customers.
- Recorded customer payments through bank deposits and
credit card transactions.
- Monitored and managed outstanding accounts.
- Oversaw sales advisors and area managers to ensure
budget compliance and enhance sales performance via
Sistecrédito.
- Supervised store operations and sales activities.
- Developed and executed sales strategies for staff.
- Provided sales reports and organized motivational contests for staff.
- Developed a sales guide by producing an institutional video outlining effective sales
strategies for sales advisors.
Prebel S.APackaging Material Negotiation Intern
Jan. 2019 - Jul. 2019Medellín, Antioquia, Colombia- Request and track quotations for packaging materials based on specifications
- Coordinated sample requests and delivery logistics.
- Conducted ongoing supplier research.
- Generated indicator reports and conducted price analysis.
- successfully established contact with new packaging material suppliers
nationally and internationally.
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