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Work Background
English Language Teacher
ULA centro de idiomasEnglish Language Teacher
Jun. 2024 - Nov. 2024Pereira, Risaralda, Colombia- Taught English classes to students of various levels, from beginners to advanced (A1-C1), adapting teaching methods to meet the needs of each group. - Developed educational materials and interactive activities to foster the learning of language skills (reading, writing, listening, and speaking). - Conducted ongoing assessment of students' progress through projects and practical activities, providing personalized feedback. - Promoted an inclusive and motivating learning environment, increasing active participation and student interest in the English language.
Business Developer
SistecréditoBusiness Developer
Feb. 2021 - Mar. 2021Pereira, Risaralda, Colombia- Provided administrative support and managed client communication channels. - Initiated and maintained client relationships through various channels. - Negotiated and executed contracts with clients. - Upsold products/services to existing clients. - Managed database for business proposals and contacts. - Conducted sales performance evaluations across stores. - Engaged with customers to address inquiries and resolve issues. - Identified and pursued new customer affiliations. - Generated and distributed sales reports. - Conducted market analysis and budget projections. - Managed CRM systems for efficient client interaction.
National Credit Coordinator
Almacenes Gino PasscalliNational Credit Coordinator
Dec. 2020 - Dec. 2020- Investigated and resolved account discrepancies by liaising with customers and internal departments. - Facilitated the approval process for new customers. - Recorded customer payments through bank deposits and credit card transactions. - Monitored and managed outstanding accounts. - Oversaw sales advisors and area managers to ensure budget compliance and enhance sales performance via Sistecrédito. - Supervised store operations and sales activities. - Developed and executed sales strategies for staff. - Provided sales reports and organized motivational contests for staff. - Developed a sales guide by producing an institutional video outlining effective sales strategies for sales advisors.
Packaging Material Negotiation Intern
Prebel S.APackaging Material Negotiation Intern
Jan. 2019 - Jul. 2019Medellín, Antioquia, Colombia- Request and track quotations for packaging materials based on specifications - Coordinated sample requests and delivery logistics. - Conducted ongoing supplier research. - Generated indicator reports and conducted price analysis. - successfully established contact with new packaging material suppliers nationally and internationally.

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