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Work Background
Centro de Servicios Primarios de Salud de PatillasGerente de Proyectos
Aug. 2018 - Aug. 2019
VariousVirtual Assistant/Freelancer
Dec. 2017Puerto RicoVirtual Assistant - Executive Assistant
Currently I am searching for clients who are interested in hiring a Virtual Assistant who can assist with inbox management, social media management, and travel/scheduling management.
Shippers Transport ExpressContainer Dispatcher Lead
May. 2012 - Nov. 2017Vancouver, WAHeld Lead Dispatch to 45 owner operator trucks/drivers. I train and oversee personnel in both customer service and dispatch. Also, train the drivers on tablets, paperwork and general procedure. Assist in the order and presentation of quarterly safety/staff meetings. Work with and visit customers keeping a close relationship with all whom we work closely. In the office I take on all tasks that need to be handled, phones, emails (300-500 per day), order entry, general supervision of day to day procedures, daily use of word/excel and private system, troubleshooting, constant multi-tasking, working with a multicultural work force, very detail oriented environment that is ever changing and evolving, etc. This position was bilingual.
Jet ExpeditedCustomer Service Lead
Feb. 2006 - May. 2012Portland y alrededores, Oregón, Estados UnidosDay to day dealings with drivers and customers. Order entry, phones, emails, general oversight of customer service and training of any new employees in that area. Finding solutions to ever changing problems and concerns.
Personnel Source, Inc.Recruiter
Jan. 2004 - Feb. 2006Vancouver, WAInterviewed, oriented and job matched for positions ranging from entry level to high end. Had to deal with confidential information and deal with personnel matters on a daily basis. Worked along side customers and the work force to make sure personalities and abilities matched the needed positions. This position was bilingual.
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