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Work Background
Jackson Hewitt Tax Service Inc.Tax Preparer
Feb. 2024 - Jan. 2025Oklahoma City, Oklahoma, United States
Fleet Accounting & Business Services LLCOwner/President
Dec. 2022Oklahoma City Metropolitan Area
QSR Productions LLCAdministrative Coordinator
May. 2022 - Dec. 2022Moore, Oklahoma
North Texas Tax ProfessionalsSenior Tax Specialist
Jun. 2020 - May. 2022Dallas-Fort Worth Metroplex
Verizon BusinessCoordinator-Business Operations at Verizon Wireless
Jan. 2019 - May. 2020Irving, TX, United States
Fleet Professional Industries Inc.President/Owner
May. 2018 - May. 2022Dallas/Fort Worth Area
Keystone CountertopsOffice Manager/Bookkeeper
Aug. 2017 - Aug. 2018McKinney, Texas
ProClean-DFWCEO
Mar. 2017 - May. 2022Dallas-Fort Worth Metroplex
State FarmExecutive Secretary II (Centralized Administrative Support - CAS)
Dec. 2014 - Jun. 2016Irving, TX* Perform advanced, diversified and confidential secretarial and administrative duties
* Prepare correspondence and materials for management and staff
* Collect, compile, prepare and maintain reports, records, files and data
* Schedule and maintain calendars of appointments, meetings, and travel itineraries; coordinate related arrangements
* Screen telephone calls and visitors and resolves routine and complex inquiries
* Open and release mail to management and/or staff members
* Requisition supplies, printing, maintenance, equipment, and other services
* Maintain and utilize applicable procedural manuals and reference materials
* Apply discretion and appropriate security measures in handling confidential and sensitive information
The Curtain CompanyDirector Of Operations
Jan. 2009 - Aug. 2014Dallas, Texas Developed policies and procedures responsible for trimming down operating budgets by eliminating excess spending and inventory mismanagement and boosting productivity.
Managed order status reports for a network of over 30 franchises while scheduling production for those orders to fall within mandatory deadlines, as outlined in the franchise bylaws.
Assisted customers in resolving all order related issues and updated same customers on new products available via phone call, email, and website correspondence.
Assisted in the design, implementation, and launch of four websites directed at all aspects of the curtain manufacturing operation from internal customer, external customers, vendors, and intranet. Responsible for all new product development and new product introduction while overseeing all new product prototype construction and distribution.
Assisted with the design and functionality of proprietary inventory management software responsible for a boost in revenue by identifying unaccounted for inventory and missed sales opportunities.
Responsible for all new hire and intern screening which included first phone interviewing, resume tracking, and status call backs. Maintained all aspects of Dallas office needs including monitoring and placing orders for office supplies, running all necessary errands and maintained office schedule which included vacations and sick time off for hourly employees.
Responsible for accounts payable, receivable, quarterly and special financial reports, and end of year reports in QuickBooks.
Helped maintain a server file tree where all company documentation and forms had a unique identifier that helped employees locate by search.
Handled all operations issues including building maintenance and repair, utilities transfers or changes, and was the 24-hour contact for all emergencies.
The Curtain CompanyOperations Manager
Jan. 2008 - Jan. 2009Dallas/Fort Worth Area
The Curtain CompanyData Entry Clerk
Oct. 2007 - Jan. 2008Dallas/Fort Worth Area
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