Multifaceted and highly experienced Business Process Analyst and Project Coordinator with a solid track record in business process design, system specification, project leadership, and team mentorship. Skilled in leading initiatives from requirements gathering to delivery, across digital transformation, sustainability, eLearning, IT services, and public sector domains. Adept at streamlining operations, coordinating cross-functional teams, and translating complex requirements into clear, actionable deliverables.More...