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Work Background
ITVFreelance Studio Floor Manager
Dec. 2018Leeds, England, United Kingdom○ Freelance Floor Manager working regularly on live and pre-recorded news broadcasts for ITV Yorkshire. ○ Practical TV studio experience compliments the variety of work I do for Making Content Awesome. ○ Responsible for the smooth running of the studio floor in a fast-moving environment with conflicting demands and changing priorities, delegating tasks & setting deadlines in a clear way while maintaining a good working atmosphere. ○ Responsible for re-positioning studio cameras and manning camera in studio as per Director's demands.
○ Proficient in marking up multiple scripts to a very demanding time frame. ○ Well-respected with mutual respect for colleagues, taking pride in facilitating a smooth working environment.
Making Content Awesome (formerly Webification Ltd.)Creative Consultant
Aug. 2016Leeds, United Kingdom○ Freelance Creative Consultant with an excellent balance of personal and professional skills. Unique ideas and a varied portfolio. Ability to communicate clearly, quickly, and effectively, and in a style that suits the client. ○ Recent projects include designing and creating a range of Level 3 Apprenticeship eLearning courses, production of a tailored eLearning package for M&S, an eLearning package for the NHS, various voiceover projects and creating a range of explainer videos for the UK Key Stage One Maths curriculum. ○ Work with clients on a range of different projects, all requiring a diverse field of skills including product development, video editing, writing, animation and voiceover, underpinned by excellent project management skills and knowledge of digital capability and inclusive learning. ○ Consultant Programme Developer for Interventions Consulting Ltd (https://www.interventionsconsulting.com/people/) ○ Freelance Floor Manager working regularly on live and pre-recorded news broadcasts for ITV Yorkshire. ○ Sound knowledge of media timelines, process and practice allowing me to develop unique and out-of-the-box proposals to suit client requirements. in-depth understanding of content that captures audience attention. ○ Skilled with digital creation tools and services including the Adobe suite, Captivate and other animation software, editing software, voiceover production.
NHS DigitalProject Manager
Apr. 2015 - Aug. 2016Leeds, United Kingdom○ Managed the delivery of major and highly complex NHS IT projects and releases to meet business needs and deliver agreed benefits to key performance indicators. Used necessary resources and skills within agreed timescales, budget and quality acceptance criteria. Identified, assessed and managed strategic and operational risks and issues. ○ Established, managed and maintained critical customer relationships to deliver projects. Collaborated with UK providers of principal clinical systems for the NHS, e.g. EMIS Health, INPS, DXS International, PatientsKnowBest. ○ Skilfully managed the expectations and changing needs of customers as they arose to ensure successful delivery of projects and releases. ○ Negotiated and resolved often challenging conflicts between internal and external stakeholders and communicated priority-based decisions. ○ Responsible for delivering key NHS project messages (verbal and written) with clarity, engaging stakeholders, gaining buy-in and creating positive impact. Improved the visibility of the releases within a programme internally and externally. Planned, organised and chaired a broad range of complex meetings, activities and programmes of work that impact on the delivery of projects. ○ Connected with internal stakeholders across a multi-site organisation to manage and support all activities associated with national deployments and implementation of systems services. Worked within a matrix-management environment and participated in strategic decision making to develop and optimise project delivery. ○ Introduced NHS Digital to Videoscribe software as a way to communicate complex messages to non-specialists in a time-efficient and cost effective manner. Planned and produced two publicity video animations to use at external events. ○ Member of NHS Digital's Project and Programme Delivery professional group. ○ APMP, Agile and PRINCE2 qualified.
NHS EnglandProject Manager
Dec. 2014 - Apr. 2015Leeds, United Kingdom○ Fixed-term contract to provide project management for the Nutrition and Hydration Programme. ○ Project Lead for mapping project. Set and developed own work streams and updated project plan, raising issues or deviations from plan which may affect overall delivery. ○ Created and maintained project and programme documentation, keeping accurate records and audit trails. ○ Planned, designed and produced a series of 10 videos for NHS England to support Nutrition and Hydration week, an international event. Each video gained around 100,000 views. ○ Established UK-wide senior clinical and academic contacts and tapped into networks. ○ Created, launched and analysed survey to multi-disciplinary UK teams. ○ Authored final report on UK training provision in nutrition and hydration.
University of LeedsProject Manager
Jan. 2007 - Dec. 2013○ Created and managed a pioneering international subscription-based website www.internationalstaff.ac.uk, securing over £150k in Higher Education funding, designed to help non-UK staff to come and work seamlessly in UK Higher Education; attracted 87,000 visitors from 192 countries in 12 months. Produced meaningful monthly Google Analytics reports. Managed entire project, end to end. ○ Set up and chaired Project Advisory Group, including International Director, HR Director and other senior staff; presented to Vice Chancellor’s Executive Group & AUA Conference. ○ Devised and implemented robust marketing campaign to build a network of 37 UK universities (inc. Oxford & Cambridge), to deliver best practice procedures in international staff recruitment, engaging senior staff through on-site and conference presentations to 40+ UK universities, preparing and negotiating agreements for 37 UK universities, generating total income of £37k/year. ○ Managed promotion via social media channels and press articles in national and international newspapers and magazines. Designed and produced targeted direct mail. Cited as example of good practice in an Equality Challenge Unit report. ○ Forged links with relevant external bodies (e.g. British Council, Foreign Office) and external suppliers to produce tailored, up-to-date content on policy and new legislation. ○ Member of the MOOC Creative Advisory Group. ○ Simultaneously managed and delivered a range of internationally-themed projects from aspiration to operation using project management methodologies and working to budget. Led practical and effective process mapping exercise to assess infrastructure of international recruitment, engaging with a wide range of stakeholder groups. ○ Established and coordinated focus groups, surveys, user testing and evaluation to determine strategy. Identified and allocated resources to encourage cultural change across the university and promote best practice.
ITVFreelance Bulletin Director/ Floor Manager
Jul. 2004 - Dec. 2006○ Worked in a variety of roles, from producing live TV to floor manager, creating concepts for TV shows, even operating a camera. Mainly live TV but some drama shows e.g. Emmerdale and A Touch of Frost. ○ Managed TV studio floor including presenters and crews of up to 50 people, conveying crucial information and direction during live TV output and reacting instantaneously to constant changes in a controlled manner. ○ Successfully led production teams in a fast moving environment with conflicting demands and changing priorities, delegating tasks & setting deadlines in a clear way while maintaining a good working atmosphere.
Orange PLC / AnanovaMultimedia Service Designer
Oct. 2001 - Apr. 2003○ Proficient project management of variety of cutting edge multimedia projects, coordinating delivery across the UK in competitive market. ○ Instructed the generation, design and delivery of prototypes for new product development leading technical, design and network delivery teams. ○ Coordinated work flow and managed activity of third party stakeholder groups ensuring delivery of new products and services met customer requirements and were delivered on time and on budget.
Yorkshire TelevisionProducer/ Assistant Producer/Technical Operator
Sep. 1996 - Sep. 2001○ Started as Technical Operator, and won promotion to assistant producer, then producer, within 5 years. ○ Live television gallery Producer responsible for team of seven. Scheduled 30 hours of live television per week within agreed budgets overseeing all production and filming from conception to completion. ○ Researched, directed, filmed and edited video content for new media department taking into account compliance issues and media trends; conceived & produced musical talent show; generated new ideas.
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