Blue Cross Blue Shield of AlabamaClinical Health Specialist
Nov. 2013 - Jan. 2017Birmingham, Alabama Area• Provides service to members for any health and customer service related issue
• Provides medical support in health management area by screening referrals for Services based on established guidelines • Responsible for engaging and establishing a relationship with the member To resolve benefit issues
• Encourages members to take steps to improve their health
• Schedule healthcare screenings and physician appointments based upon needs Of the member • Work with self-funded groups an Individual Products, on and off the Healthcare Marketplace • Proficient in Microsoft Word, Access, Excel and Power Point for all job needs • Promotes Wellness • Member Advocate