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Work Background
KB Media Corp.Production Coordinator
Aug. 2024 - Apr. 2025Ottawa, Ontario, CanadaStreamlined production workflows, enhancing quality control and improving cost efficiency by 15%.
Implemented inventory control and operational administration processes, reducing processing time by 10%.
Promoted company services, cultivating strong client relationships.
USANA Health SciencesSales Coordinator
Nov. 2023 - Aug. 2024Toronto, Ontario, CanadaDeveloped and executed sales strategies, resulting in a 15% increase in customer engagement within the first quarter.
Coordinated field training and promotional activities, driving a 10% improvement in customer engagement metrics.
Belkin InternationalTrade Show and Event Manager
Feb. 2019 - Feb. 2023Hong KongOrchestrated and executed over 30+ successful events across 8+ international markets (China, Taiwan, Japan, etc.), consistently achieving an average attendee satisfaction rating of 95%.
Oversaw and managed budgets exceeding $500k, delivering events with a 20% average ROI.
Led and coordinated cross-functional teams of up to 20 members to ensure seamless event execution and exceptional attendee experiences.
KyäniEvent Manager
Mar. 2017 - Dec. 2018Hong KongDesigned and executed annual event calendars, successfully managing 20+ projects, including gala dinners, business development conferences, incentive overseas trips for distributors, and CSR events.
Collaborated with cross-functional teams of up to 15 members to ensure seamless event execution, consistently delivering projects within budget constraints and reducing expenses by 10%.
IsagenixBusiness Development Manager
Jul. 2014 - Jun. 2016Hong KongManaged the day-to-day operations of a branch office with a team of 15 employees, ensuring smooth workflow and operational efficiency.
Led and successfully executed user acceptance testing for the SAP Front-Office system integration, enabling a seamless launch and minimizing system errors by 30%.
Reviewed and refined standard operating procedures, strategies, and operational documents to ensure clarity and alignment with business objectives, improving process efficiency by 12%.
Strategically planned and optimized staffing levels to consistently meet and exceed service standards, increasing service satisfaction scores by 18%.
Identified and nurtured 5+ potential team leaders, creating tailored development plans to drive sales growth and recruitment success, resulting in a 20% increase in team sales.
IsagenixAssistant Marketing Manager
Aug. 2010 - Jul. 2014Hong KongEstablished social media presence, driving follower growth by 40% and online engagement by 25%.
Led inbound marketing strategies, enhancing brand visibility by 30% and lead generation by 20%.
Conducted in-depth market research to refine targeting strategies and buyer personas, improving campaign effectiveness by 15%.
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