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Work Background
Department of Defense Education Activity (DoDEA)Substitute Teacher
Nov. 2024 - May. 2025
Carry the FutureChief Response Officer (COO)
Jan. 2015 - Jan. 2018In this senior leadership role, I led multi-faceted humanitarian aid initiatives as 24/7 on-call COO including the directing of a cross- functional team of 25 virtual, global volunteers. I oversaw the management of a $1 million donated funds budget including in-kind gifts. I identified and established numerous strategic partnerships aligned with goals and mission including a global NGO partner. Driving the acquisition and management of two receiving centers, I collected more than $700K in-kind donations. - I established five core programs, led the delivery of critical aid to refugee families in six countries throughout Europe and Middle East, created an inventory tracking system and needs bases assessments. - Navigating complex, international shipping logistics, I created innovative solutions to effectively distribute humanitarian aid equitably and with dignity. - I consistently analyzed the effectiveness of the change efforts to organizational structure, making recommendations for improved efficiencies. - By creating a unique system to vet, onboard, and train more than 300 volunteers, I prepared them for international travel to distribute aid packages to refugee camps. - I overcame roadblocks and challenges from the host country law enforcement, successfully negotiating access to refugee camps. - Identifying new opportunities, I initiated growth strategy planning of exploratory trips to expand global reach. - I increased team productivity and overcame obstacles through implementation of strategic change management tactics.
American Red CrossVolunteer Partner to the Executive Director of SAF/ISD; Program Director (2013-2021)
Oct. 2013Washington, DC and various global locationsAs trusted advisor and subject matter expert for organizational design and workforce planning activities across Service to Armed Forces (SAF) and International Services Division (ISD), my role is to lead the development of strategic action planning for performance and continuous improvement initiatives. I create workforce roadmaps to ensure alignment with overall strategy and shifting demands, develop post-action reports, and partner with stakeholders to determine gaps and create solutions. Presenting reports with recommendations to senior leadership, I then implement those approved plans with cross-functional teams. Identifying opportunities for process and procedural improvement, I assist with the implementation of change. As staff trainer, motivator, and mentor, I coordinate volunteer teams to meet projects and organizational objectives, orchestrate team discussions, and conduct interviews to clarify and document roles and responsibilities between teams and functions. I am also the inter-departmental point of contact who facilitates open lines of communication and a positive, inclusive workplace culture. • Through the alignment of iob descriptions standardizing roles across domestic and overseas Red Cross lines of service, I ensured consistent structure and language, streamlining internal roles and devising effective categories by business function. • I analyzed gaps and identified critical roles and capabilities; I also improved workload forecasting tools and strategies defining opportunities to better utilize volunteers and anticipate increased staffing needs • As program manager, I developed MOUs with DoD leadership, ensured execution of mission programs and monitored outcomes.
US Air ForceKey Spouse Mentor Volunteer
Jan. 2008Various Global LocationsIn the planning, development, and implementation of communication strategies, I convey pertinent information to leadership and key decision- makers. I participate in the annual and quarterly mental health training and development initiatives and support families of those deployed in partnership with various base services. Leveraging strong communication and negotiation skills, I facilitate robust discussion on key topics of concern. Spearheading a unique informational leadership symposium, I delivered training, workshops, and seminars to more than 50 Air Force spouses from across the UK and am developing a similar program for Colorado and Wyoming. I have counseled numerous individuals facing various life challenges, assisting them to overcome personal, social, or behavioral problems associated with military life. I worked with military leadership to ensure their vision of the Key Spouse program in their unit was being fulfilled. I also advocated to all levels of Air Force leadership the importance of the program and propose changes to better support military families.
American Red CrossStation Chairman Volunteer
Sep. 2007 - Jun. 2010Processed Emergency Communication messages to military members and their families, managed budget, fundraised, lead volunteer staff of 12, brief base leadership and incoming personnel, built relationship with Japanese Red Cross, created Red Cross Disaster Plan in coordination with base officials, created and submitted reports to national headquarters, built relationship with other organizations across the community.
US Air Force CivilianProtocol Specialist
Jan. 2005 - Jun. 2005Incirlik Air Base, Turkey
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