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Work Background
Cloud Software GroupPrincipal Product Manager // Jaspersoft BU
Jan. 2025Montreal, Quebec, Canada
Export Development Canada | Exportation et développement CanadaProduct Coach | Product Operations
Jan. 2023 - Jan. 2025Montreal, Quebec, CanadaAt EDC, I led initiatives to scale product management practices through structured product operations and team enablement. I built frameworks to streamline prioritization, governance, and execution across business units, while coaching Product Owners on customer-centric planning, value definition, and outcome-based roadmapping. By embedding design thinking, feedback loops, and continuous discovery into our delivery model, I helped cross-functional teams align more closely with customer needs and business strategy. I also played a hands-on role as an interim Product Owner, supporting mission-critical initiatives in financial services. Key focus areas: Product coaching, product operations, strategy deployment, discovery facilitation, outcome alignment, scaling product practices across teams, OKR implementation, strategic roadmapping.
QrveyHead of Product Management
May. 2017 - Jan. 2023United StatesQrvey is an all-in-one analytics solution designed to help software and SaaS providers empower their users with advanced analytics capabilities, including data collection, visualization, and automation, using a unique AWS-based, serverless architecture. Key Responsibilities:
- Led the development and execution of the platform’s product strategy and roadmap, driven by customer and market insights. - Managed all aspects of the product lifecycle, from ideation to launch and post-launch optimization. - Grew and coached a team of Product Managers and Product Owners, fostering a culture of innovation and continuous improvement. -Optimized product operations and agile methodologies to ensure seamless coordination and execution across all stages of the product lifecycle.
QrveyProduct Manager
May. 2016 - May. 2017Barranquilla, ColombiaKey Responsibilities: - Facilitated the discovery of product-market fit by iterating on product features based on user feedback and market insights. - Established foundational product management and agile methodologies to support rapid iteration and pivoting. - Created and executed product plans and roadmaps, aligning the team with the evolving product vision and market needs. - Led end-to-end product development processes, including UX/UI design, backlog management, engineering, and QA, to quickly validate hypotheses and gather user feedback.
IdeawareUX Product Manager
May. 2015 - May. 2016Barranquilla, Atlántico, ColombiaKey Responsibilities: - Led client engagements focused on product discovery and user research, employing user interviews, surveys, and usability testing to gather insights and inform product and design decisions. - Designed user-centered interfaces for diverse digital products encompassing information architecture, interaction design and visual design resulting in intuitive and engaging user experiences. Delivered key design artifacts such as user flows, prototypes, and high-fidelity mockups. - Developed and maintained design systems and UX/UI process guidelines to streamline design practices, ensured consistency across projects, and promoted efficient collaboration within the design and development teams.
IdeawareUX-UI Lead
May. 2014 - May. 2015Barranquilla, ColombiaKey Responsibilities: - Led a team of 4 designers providing guidance and feedback to support their professional development and enhance team collaboration. - Managed multiple client projects throughout the discovery, design, development and launch stages.
IdeawareUX/UI Designer
May. 2013 - May. 2014Barranquilla, Atlántico, ColombiaKey Responsibilities: - Designed user-centered interfaces for various digital products, including websites, mobile apps and web applications. - Conducted user research and usability testing to gather insights and inform design decisions. - Created wireframes, prototypes and high-fidelity mockups to effectively communicate design solutions. - Collaborated with product managers and developers to ensure designs met business requirements and technical feasibility.
LCI BogotáWeb Design Teacher
Jan. 2013 - Nov. 2013Barranquilla, ColombiaTeaching and establishing educational activities for the Web Applications Design class in La Salle College.
PBNJ Model and Talent ManagementAssistant Manager
Sep. 2011 - Jun. 2012Hong KongAdministrative assistant. Responsible for the sales department, public relations, client and account management, model search, arrangement of castings and photo shoots for a variety of productions.
Monitor CDWeb Designer
Mar. 2009 - Feb. 2011Bogota, ColombiaDesigning and building web sites. Multimedia content creation. Illustration and UI designs for web apps.
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