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Work Background
Industrial Design Program Manager
HPIndustrial Design Program Manager
Jan. 2011Palo Alto, CA
Quality Program Manager
HPQuality Program Manager
Sep. 2002 - Jan. 2011Cupertino, CA- Accountable for managing the qualification and quality for many projects (HP Media Center PC, Compaq X Gaming PC, Digital Media Receiver, Digital Entertainment Center, TouchSmart PC) as well as for the qualification of mainstream products for a region on a quarterly basis (North America & Latin America). - Performed Qualification Cycle Optimization (from DO to Manufacturing Release to CPE). - Initiated a phased checkpoint strategy to gate product development if qualification results indicated a risk. - Facilitated communications between vendors/ODMs and provided software build qualification training for ODM partners. - Manages/tracks worldwide regulatory certification submittals/approvals and informs the project core team about regulatory status (and the regulatory impact of any proposed country expansion). - Served as a steward for Consumer PC Hardware Qualification Test Manual and for the Desktop Organization System Qualification Test Manual. - Authored a test procedure for Windows XP Media Center Edition, designed a testing methodology for Media Center PC-specific components, and co-developed ODM software build qualification strategy. - Enabled TTM technologies for the CTO Compaq X Gaming PC, standardized test processes and strategies across home products, and expanded testing processes/capabilities to validate evolutionary products. - Devised a tracking tool to give greater visibility to system and component regulatory status.
System Compatibility Engineer
HPSystem Compatibility Engineer
Jul. 2000 - Sep. 2002Cupertino, CA- Directly responsible for acting as the primary quality contact for the Asia Pacific system team, interfacing between R&D and the AP test team, resolving software defects, and planning/monitoring NSTL testing. - Developed/deployed the System Compatibility Engineering website, the wireless network in multiple buildings, and a worldwide in-country test script. - Led testing activities, created test plans, managed technical details for an in-country test vendor, and planned/monitored outsourced build testing.
Applications Engineer
Creative LabsApplications Engineer
Jan. 1999 - Jul. 2000- Performed qualification of audio solutions for first-tier OEMs, developed test procedures, analyzed/resolved failures, and conducted WHQL testing of audio solutions.
Test Lead
HPTest Lead
Sep. 1997 - Jan. 1999Cupertino, CA- Supervised a team of testers, developed test procedures, executed system integration testing, performed software build qualification testing, and evaluated new products - Helped develop a website for new test technician training.
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