ElchemyGroup Account Manager
Jan. 2018 - Jan. 2020Abu Dhabi, United Arab EmiratesHired and coached talents, setup agency policies, workflows, and KPIs for all team members. Managed existing and new contracts, social media management tools, different lines of business under the agency. Currently crafting a Digital & Social Report for Abu Dhabi & Dubai market along with my R&I team. Took on several roles to ensure all operations of the agency is going smoothly (Research & Insights, Video Team Manager, Creative Team, Client Services, Upper Management). Acted as Research & Insights Manager and reached out to several listening tools across the globe to compare and contrast their offerings, sought knowledge on current market trends in terms of social media listening and research. Established new business leads for the agency and networked to grow the equity of the agency
Worked closely with the creative design team, digital advertising, client servicing and video teams to ensure excellent outputs and that no team works in silo.