Jordan Benson

Support specialist

Customer Care SpecialistLive ChatChat SupportClient Relations SpecialistCase ManagerCustomer Success ManagerHelp Desk SupportCall CenterCustomer Support RepresentativeSupport SpecialistTechnical Support AgentTech SupportBusiness OwnerCustomer ServiceITFinance

Jordan Benson is a dedicated Support Specialist with over five years of experience in the technology sector, renowned for his exceptional problem-solving skills and customer-centric approach. At Duo Dynamics IT., he spearheaded the development of a streamlined ticketing system that improved response times by 30%, significantly enhancing customer satisfaction. Jordan's expertise in troubleshooting and his proactive communication style have earned him multiple "Employee of the Month" awards. Outside of work, he is passionate about mentoring aspiring IT professionals and volunteers at local coding bootcamps.

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Work Background

Life Health Insurance Agent

Globe Life American Income Division: Zuzick OrganizationLife Health Insurance Agent

Company Owner

Duo Dynamics ITCompany Owner

Jun. 2024 - Feb. 2025Colorado, United States• Managed IT support for businesses and individuals in southern Colorado, ensuring seamless operations. • Implemented cutting-edge technology solutions to optimize efficiency and security. • Streamlined processes and provided personalized service to meet client needs.

Assistant It Manager

custer countyAssistant It Manager

Jan. 2020 - Sep. 2024Westcliffe, Colorado, United States

Owner

Benson Productions LtdOwner

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