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Work Background
Barfly ConsultingContent Producer
Jun. 2023
Heckfield PlaceBar Supervisor
May. 2022 - Jun. 2023Heckfield Place, Hook, Hampshire, RG27 0LDAt Heckfield Place, we’re lucky enough to have our own farm which we use when making new cocktail recipes. We experiment with herbs, berries, vegetables, flowers and other things we can find from our 400 acre land to create liqueurs, tinctures, syrups, cordials and even garnishes to use for our seasonal cocktail menu.We are a sustainable hotel and use the biodynamic farming method. We try to reduce our wastage and carbon footprint as much as possible and we make sure that any waste can be reused to make another product. Whether it’s to be used as a compost from vegetable peels or using citrus pulps that’s already been juiced to make cordials. As a bar supervisor, I have learned how to manage the team, inventory and order supplies. I have also learned how to train new bartenders, servers, and other staff members, as well as how to schedule staff and delegate tasks to ensure smooth operations.
Handling customer complaints and feedback is another important skill I have learned, along with resolving issues in a professional manner. Making drinks, upselling, and maintaining a clean and organized bar are also part of my repertoire.
In addition, I have gained experience in handling cash and credit transactions, and promoting special events and drink specials to attract customers and boost sales. Providing excellent customer service and creating a welcoming atmosphere for customers is another area of expertise that I have developed as a bar supervisor.
I also contribute in making social media content for our bar. Whether taking pictures of our new cocktails in in the bar or creating one off special menus and promoting it across social media. I'm also in charge in creating our rota and managing the team under me. Whether it's training for a new product that just arrived, making sure that they know how to sell it to our guests or training for a new cocktail recipe that will be on the menu.
Heckfield PlaceBartender
Aug. 2019 - May. 2022Heckfield Place, Hook, Hampshire, RG27 0LDAs a bartender at Heckfield Place, my main responsibilities are to create an unforgettable experience for our guests when they are in the bar. Creating cocktails using our farm to table ethos and also providing an excellent service for any guests that comes to the bar. Learning about all our spirits selection and educating the guests who are curious about a specific cocktail or spirit.
Heckfield PlaceBar Waiter
Sep. 2018 - Aug. 2019Heckfield Place, Hook, Hampshire, RG27 0LDAs a waiter at a luxury hotel, my main responsibilities are making sure that the order is taken correctly and that the right order goes to the right table. Always maintaining a smile when approaching guests, answering any questions from a guests with confidence, whether it’s about food, drinks or about the hotel and engaging a conversation with them. During breakfast service, I also help out as being the barista and making sure that the coffee that goes out maintains our high standards.
Mihka!Music Producer
Jan. 2016As "Mihka", I'm a self-taught music producer and I've been making music since 2016. I am proud to have accumulated over 50 million plays on platforms such as Spotify, Apple Music, and Youtube, which is a significant achievement for me.
Although I work full-time in the hospitality industry, I always find time to create new music. It takes a lot of dedication and time management skills, but it's worth it to pursue my passion for music.
I manage and create all my social media content, including promos for upcoming releases, artwork, and ads. I also engage with fans on various platforms to maintain a strong relationship with them. This level of control over my brand and image has contributed to my success.
Beyond music, I have launched a clothing line that reflects my unique style and sound. This shows that I have a clear vision of what I want to achieve and I am not afraid to expand my brand beyond just music.
I am experienced with both audio editing software and video editing tools such as Adobe Creative Suite and Final Cut Pro. This has allowed me to produce visually stunning music videos and promotional content that enhances my brand even further.
In conclusion, I am a music producer who has achieved great success in a short amount of time. My dedication to my craft and ability to balance my passion for music with a full-time job is a skill that I'm proud of. I have a clear vision of my brand and have demonstrated my proficiency in managing my social media content, launching a clothing line, and producing visually stunning videos.
Costa CoffeeBarista Maestro
Sep. 2015 - May. 2018Reading, England, United KingdomAs a barista maestro, I’m responsible for taking in charge of the coffee machine during a busy period. Making sure that all the coffees are coming out without making customers wait too long but still maintaining our brand standards. I’m also responsible for training any new baristas that joins our team. From calibrating the coffee machine to get the perfect espresso shot, frothing the milk to make a cappuccino and teaching them how to make a smooth and velvety milk for that perfect flat white art. Other roles are opening and closing the coffee shop, placing an order and stock counting. I also joined a number of competition around Berkshire. One of them was placing third at the costa barista of the year competition for the whole of Berkshire.
Costa CoffeeBarista
Sep. 2013 - Sep. 2015Reading, England, United KingdomAs a barista for costa coffee, my main role is to deliver excellent coffees and customer service. I was trained to do all the coffee basics such as machine calibration, latte art, and learning about the science behind the coffee beans. I also enjoyed seeing and meeting different people everyday whether it’s behind the cash machine taking orders or behind the coffee machine. This job also helped me get used into working in a very fast paced environment. I also learned about upselling new monthly products such as a new coffee blend, a new drink or trying to get a customer to sign up to our rewards programme.
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