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Work Background
SiriusXMDirector, Product Management
Jul. 2024RemoteChampioned strategic automotive product enhancements that delight users by orchestrating cross-functional teams with infectious energy and clear direction
Transformed team dynamics by implementing Agile methodologies that enabled greater collaboration and delivered results at an accelerated pace to meet aggressive deadlines
Crafted product roadmaps that tell compelling stories, turning customer feedback and market trends into strategic direction for all stakeholders
Build bridges between product and engineering, creating cohesion where friction previously existed
Manage a team of product managers focused on improving listener experience in the vehicle Managed team through organizational change and multiple rounds of restructuring
Fora TravelTravel Advisor
Jan. 2024Helping adventure-seekers plan their dream getaways while keeping my day job! I'm the person friends call when they need the inside scoop on where to go, what to do and a plan to make it happen.
SiriusXMAssociate Director, Technical Product Management
Jun. 2022 - Jul. 2024RemoteOrchestrated the delicate dance between product dreams and engineering realities, turning potential conflicts into productive partnerships resulting in product improvements and quicker time to market
Created feedback loops that transformed siloed groups into collaborative cross-functional teams with increased trust and transparency
Became the go-to translator between technical and business stakeholders, transforming the requirements management process to ensure requirements were easily accessible and understood
Pattern HealthVP, Program Management
Sep. 2017 - Jun. 2022Raleigh-Durham, North Carolina AreaBuilt a breakthrough product from 0 to 1, launching the first-ever low-code clinical research tool that reduced study launch time from months to less than a week
Collaborated directly with clinicians and researchers to identify opportunities and launched features ranging from remote patient monitoring to meal tracking
Established and managed integrations with third-party platforms including Zealth, Garmin, and FitBit to enhance patient data collection capabilities
Led a team of program managers responsible for all customer implementations, ensuring successful adoption and utilization
Built and managed a comprehensive Zendesk help center while overseeing all telephone and ticket support for end-users
Aha!Customer Success Manager at Aha! -- world's #1 product roadmap software
May. 2017 - Sep. 2017Raleigh-Durham, North Carolina Area
BandwidthDirector, Product Management - Voice APIs
Aug. 2016 - May. 2017Turned R&D experiment into revenue-generating product, leading the company's SaaS transformation Crafted product strategies so compelling they doubled revenue in just three quarters—who says business can't be fun?
Built data dashboards that told stories beyond the numbers, making KPIs meaningful to teams across the organization
Partnered with marketing and UX teams to create customer experiences so good they drove 50%+ adoption increases
Brought creative energy to executive discussions on budgets and revenue targets, turning dry financial planning into strategic visioning
BandwidthProduct Manager - Catapult
Sep. 2014 - Aug. 2016Raleigh-Durham, North Carolina AreaCreated frameworks that turned gut feelings into data-backed decisions, making prioritization both smart and transparent
Led UI redesigns that users actually celebrated, championing designs that balanced beauty with functionality
Built authentic connections with sales, marketing, and customers to craft value stories that genuinely resonated
Energized teams through agile transformation, turning quarterly marathons into continuous Kanban delivery that kept momentum high
BandwidthProgram Manager
Aug. 2012 - Sep. 2014Raleigh, NCShepherded software development from dreamy concepts to delightful reality with unwavering positive energy
Reimagined delivery processes, inspiring teams to embrace weekly cycles that brought fresh energy to development
Harmonized competing stakeholder needs while maintaining technical integrity—the ultimate balancing act
Connected directly with early adopters, turning their feedback into product gold with genuine appreciation
Led Bandwidth Cares to help the organization with opportunities to give back to the community around us - developing volunteer opportunities, fundraisers and engagement opportunities across the company
NetAppSr. Program Manager - Executive Briefing Center
Apr. 2012 - Aug. 2012Research Triangle ParkOrchestrated executive experiences that turned ordinary meetings into memorable connections
NetAppInternal Communication Manager - ProductOps
Aug. 2010 - May. 2012Transformed internal communications through people-centered research that gave voice to employee needs
Elevated executive visibility while making leadership more accessible, creating authentic connections across levels
Turned research insights into communication strategies that sparked positive cultural shifts organization-wide
NetAppProgram Manager - Executive Briefing Center
Dec. 2007 - Aug. 2010Created the NetApp Executive Briefing Center from concept to reality, infusing every detail with thoughtful design
Curated an executive speakers program that showcased authentic leadership while inspiring customers
Designed event experiences so seamless they felt magical, turning business meetings into relationship catalysts
Accelerated sales cycles by creating environments where genuine connections flourished
Polo Ralph LaurenSupply Chain Business Development Coordinator
Oct. 2007 - Dec. 2007
Network ApplianceTechnical Content Developer
May. 2006 - Oct. 2007
The Whiting Turner Contracting CompanyBusiness Development Intern
May. 2003 - Aug. 2003
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