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Work Background
AvenueBanking Operations Coordinator
Apr. 2025• Lead PMO iniciatives alongside all business units;
• Optimizing company results through insightful data analysis;
• Leading new partnerships relationships
VisagioProjects
Dec. 2024 - Apr. 2025• Building a new logistics solutions from scratch;
• RICE Analysis for feasible MVP;
• Responsable for Project Roadmap management and its presentation decks.
XP Inc.Revenue Growth
Oct. 2023 - Dec. 2024São Paulo, São Paulo, Brasil• Management of sales pipelines, enhancing customer relationship strategies through innovative audience segmentation and daily marketing campaigns;
• Implemented CRM best practices, driving a 20% increase in customer acquisition by identifying and resolving bottlenecks in the sales funnel;
• Created insightful reports showcasing KPIs and actionable business insights.
AmazonExternal Fulfillment - LATAM Sales Excellence Specialist
Jan. 2022 - Sep. 2023• Led the creation and execution of Standard Operating Procedures (SOPs), driving efficiency and inter-team collaboration, resulting in a 30% improvement in operational workflows;
• Developed and executed an opt-out mechanism for Brazil and Mexico, reducing exits by 5% and significantly improving seller and customer experiences.
• Managed the end-to-end logistics journey for thousands of sellers, providing strategic insights to enhance product features and operational excellence.
AmazonMarketplace Recruitment & Dev | Consumer Electronics
Feb. 2021 - Jan. 2022São Paulo, São Paulo, Brasil• Drove business development by prospecting new clients and identifying growth opportunities, leveraging data analysis to inform consultative sales strategies.
• Managed the registration and optimization of SKUs, ensuring a high-quality catalog and driving category growth, particularly in Consumer Electronics and Videogames.
• Automated SQL reporting for key performance indicators, streamlining data analysis and decision-making processes.
Banco PANProdutos Digitais - Data Analytics e Open API
Jan. 2020 - Dec. 2020São Paulo, Brasil• Responsible for Web Analytics all the way through clients journeys;
• Helped with data for a new API implementation;
• Supported Product Owner's decision making through high-level management dashboards
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