Requests
0
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Assembly HealthRCM Billing Team Lead
May. 2025Handle escalated insurance billing denials, monthly practice reporting, research and claim corrections.
Slingsby & Huot Eye Associates Prof, LLCBilling Supervisor
Apr. 2018 - Jun. 2025Rapid City, South Dakota AreaTraining, coaching staff. Stepped in for Interim Front Office Supervisor for 1 year prior to and during Covid-19. Performed credentialing and new provider enrollment as well as re-credentialing 3 established providers. Updated NPPES and CAQH systems. Managed Accounts Receivable for all insurance types and self pay. Handled payment plans and collections processes. Handled patient questions, concerns and complaints. Created process for Good Faith Estimates. Supported coding team when questions arose. Ran meetings. Processed monthly AR reports for providers and periodic DSO stats. Decreased days in AR from 54 when I started to 28 by 2022 and maintained within +/- 2 days throughout the year. Reviewed Credit balances to determine if correct or if dispute was required. Handled PTO requests, employee issues, annual evaluations.
SLINGSBY & HUOT EYE ASSOCIATES, PROFMedical Billing Specialist
Apr. 2018 - Jun. 2025Rapid City, South Dakota, United StatesTrained, coached and managed the billing department. Acted as interim Front Desk supervisor as well for 10 months. Decreased days in AR from mid 90 to 34 days over 6 months. Updated forms, trained front desk on insurance plans. Conducted meetings with both Billing and Front desk departments.
Wiregrass Medical CenterRevenue Cycle Director
Apr. 2016 - Sep. 2017Geneva, AlabamaManaged and directed multiple departments including Patient Access, Medical Records, Coding, Business Office, Nursing Home Billing, Core Measures oversight and offsite Family Practice Clinic. ● Promoting 2 existing staff to supervisory positions for department morale boost. ● Setup new Billing clearinghouse for hospital and promoted compliant processing. ● Updated policies and inactivated obsolete policies. ● New Nursing Home Billing Coordinator hired and worked together to clear up backlog for a $350,000 upkick in revenue. ● New computer system and Billing clearinghouse setup for Nursing Home with minimal increase in A/R days and a few days delay in payments with the switch-over. ● Revised job descriptions and evaluations to be more accurate to current duties. ● Helped setup new off-site Family clinic with 2 providers and 3 staff in 4 week time frame. Acted as Practice Manager and started manual claims billing until all provider numbers setup completed. ● Trained staff on new eClinicalWorks (eCW) computer system, helped obtain credentialing for providers, assisted in hiring NP for clinic to increase revenue and patient appointment openings. Average visits per day in first 4 months of business for the doctor was 18 visits with a high of 26. ● Setup electronic claims filing with new clearinghouse for clinic.
St Joseph's Candler Medical GroupManager, Plaza D Clinic (Interim)
Jan. 2016 - Mar. 2016Savannah, Georgia Area● Temporary position managing all aspects of a practice in transition. ● Updated processes, assisted physician in process of using electronic software for rehabilitation charting and charge capture, improved patient scheduling and payment processing with guidelines and security processes. Office staff consisted of 1 doctor, 1 nurse practitioner, 3 clinical medical assistants, 2 clerical medical assistants and 1 referral clerk. Office averaged 30 patients per day initially, ended with an average of 40 per day.
St Joseph's Candler Medical Management GroupManager, Central Scheduling Dept
Nov. 2013 - Sep. 2015Savannah, Georgia Area● Directed/coordinated the activities of 7 schedulers. Provided daily supervision of processes. ● Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed. Organized and led weekly staff meetings. Reviewed and approved time and requests off. Analyzed call center activities and data to assess and improve services. ● Created & provided detailed monthly reports and updates to senior management. Created mock-up schedules for new providers to approve and opened for scheduling. Created Job Description, workflow and process template for a new Insurance Verification Team. Piloted program with one staff member and one practice to determine sustainability, production and benefit.
Memorial Health University Physicians GroupBilling Team Lead/Supervisor
Jun. 2012 - Nov. 2013Savannah, GA● Directed/coordinated billing, collections and customer service teams. Provided detailed monthly reports. ● Assisted teams in billing, claim processing, electronic claim edits, collection processing and handled escalated patient calls. ● Evaluated employee performance, provided feedback; assisted, coached and disciplined staff as needed. Organized and led monthly meetings with 26 team members. ● Worked with other departments and practice managers to identify opportunities for improved services. ● Completed requirements for Epic Resolute Certification in 3 modules (Insurance Follow-up, Self-Pay Follow-up and Claims Readiness). Worked closely with IT dept. in developing workflows and work queues
AR Management, LLCOffice Manager (Contract)
Nov. 2011 - Apr. 2012Savannah, GA● Contract position. Managed team of billers, collectors, charge and payment posters in local office. Minimally managed 3 additional off-site staff and 5-6 scanning staff. Received, sorted and assigned payments, charge tickets and cash from mail and practice offices. Created policies for owner to approve and organizational processes to sort and track incoming charge tickets to improve workflow and manage back-log at month end.
Sanford HealthAsst Billing Manager, Supervisor, Team Lead
Mar. 1999 - Nov. 2011Sioux Falls, South Dakota Area● Team Leader: Mentored 5 members of the claim staff. Obtained all necessary information to complete proper processing of claims. ● Supervisor : Investigated claims and conducted audits. Delegated staff for special Medicare and Medicaid claim projects. Supervised 11 billers for government payers. Completed disciplinary actions and evaluations. Reviewed and approved time for payroll processing. ● Assistant Manager: Created specialty teams for high risk billing areas for rural health clinic (RHC) and durable medical equipment (DME) claim processing and payment applications. Worked directly with Compliance Department and IT team to develop system safeguards to maintain correct billing processes. Monitored claims daily for appropriate claim creation and coding. Conducted small group and individual workshop sessions with clinic support staff and new billing staff to establish processes for proper service billing. Conducted conference meeting calls to discuss questions, issues and resolutions with clinic staff, billing staff, coding and IT department staff. ● Project Manager for successful conversion to new claims clearinghouse company for practice management side with no loss in A/R Days.
Intch is a Professional Networking App for the Future of WorkSee more people like Rebecca on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1532392 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
15
Project Manager, Consultant
463229 people
22
Data Entry
15
Production Assistant
15
Operations and project manager