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Work Background
Evernorth Health ServicesIT Project Manager
Oct. 2022St Louis, Missouri, United States• Provides expert content/professional leadership on complex IT Project Management assignments/projects. • Responsible for managing, directing and planning more than one, complex project consisting of one or more project teams. • Responsible for coordinating, scheduling and assigning project tasks, team building, maintaining working relationships with client functional areas outside of IT. • Applies project development methodologies and reporting techniques to indicate project status. • Manage and direct one or more project teams of project managers, specialists, analysts and programmers to meet complex project objectives. • Reviews, evaluates and formulates project plans, schedules and budgets. • Allocates staff and budget resources to meet changing corporate needs. • Identifies and negotiates schedules, milestones and resources required to meet project objectives. • Organizes and guides project operations through the use of methodologies accepted by the industry. • Evaluates progress and reports progress in terms of quality and performance metrics common to IT projects. • Modifies schedules as required. • Works with client departments to coordinate systems testing, installation, training and support. • Keeps informed of technical and managerial advances in IT. • Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. • Uses deep professional knowledge and acumen to advise functional leaders. • Focuses on providing thought leadership within IT Project Management but works on broader projects, which require understanding of wider business. • Recognized internally as a subject matter expert.
St. Paul’s DP Lutheran SchoolHead Volleyball Coach
Aug. 2022St Louis, Missouri, United StatesCoaches:
7th and 8th grade Girls Volleyball
7th and 8th grade Boys Volleyball
5th and 6th grade Girls Volleyball
St. Louis Lutheran League Association Volleyball Champions: Girls- 2023, Boys- 2024
St. Louis Lutheran League Association Volleyball 2nd Place: Girls 2022
Strategic Staffing SolutionsTechnology Project Manager
Jan. 2021 - Oct. 2022
Express ScriptsInformation Technology Delivery Manager
Jan. 2021 - Oct. 2022St Louis, Missouri, United States
Express ScriptsInformation Technology Delivery Coordinator
Dec. 2018 - Jan. 2021Saint Louis, MissouriTracking multiple projects for employee and contractor time in Clarity and Fieldglass.adding people and hours in Clarity. Tracking Delivery Team, Software Engineering team, and others projects hours. Pulling risks and issues from Jira. Tracking dependencies and entering them into Jira. Build and maintain team confluence and SharePoint pages. Data mining Jira data for reporting. Lead and in charge of Sr. Director’s staff meetings. Project Manage the Delivery team. Plan PI and other all days events. Ordering food,taking care of the rooms, supplies, and logistics. Attend meetings and take notes. Build New Relic Dashboards. Chief of staff for Sr. Director in Software Engineering and a Director in Agile Delivery Planning. Project Manager/Delivery Manager for projects. Work closely with software engineering teams to help them stay on schedule and deliver work.
Strategic Staffing SolutionsInformation Technology Delivery Coordinator
Dec. 2018 - Jan. 2021
EquifaxProject Coordinator
Aug. 2018 - Dec. 2018Maryland Heights, MissouriNote taking. Jira boards. Confluence pages. Meeting scheduler. Working on a result of audit findings compliance project. Oracle time management. Tracking and calculating KPI’s.
TEKsystemsProject Coordinator
Sep. 2017 - Dec. 2018
First BankProject Coordinator
Sep. 2017 - Aug. 2018Saint Louis, MissouriWorking on a XL project. Assistant PM. Assist the Project Manager with all decisions and issues. Set up meetings and coordinating schedules in outlook calendar. Keeping up with weekly task lists. In charge of project website and updating. Assisting with project plans. Working with core team to make decisions and plans. Work with vendor Project Manager, technical lead and Sr. Business Analyst. Over all knowlege of the project. Working with the vendor with timelines. Keeping project error/issues log. Assisting to structure meetings. Log issues, risks, and decisions. Working in the Enterprise Project Management Office. Updating the projects Sharepoint. Assisted with Business analyst tasks. Tested the system in SIT and UAT. Assisted writing test scripts. Assisted testing manager with her tasks and keeping her updated. Capitalstream experience. Assisting in getting materials together for UAT and training. Worked with training and change management for the project. Created help documents in how to use the new system, which are being used by the training department as official training materials. Assisted System Admin with her “go live” tasks for testing. Help write important project documents. Data testing the new system. Assist in researching data issues and missing customers. Assist in finding missing data. Also did many business analyst functions. Assisted with go live weekend testing. Capitalstream
Facilitec Corporate FurnishingsProject Coordinator
Apr. 2015 - Aug. 2017Maryland Heights, MissouriCoordinate on going large and small accounts. Ordering product, print and send purchase orders. Track shipments of each order. Knowing ship dates, getting carrier information, talking with carriers to schedule deliveries. Communicate with Account Managers, Project Managers, and Designers order and shipping information. Track purchases and match with in coming invoices. Answer main phone line and greet customers when entering the office. Receive shipments on our dock. Maintaining calendars, organizing system wide meetings, word processing, phone messages, ordering and maintaining office supplies, and general office duties. Organize team building and company events. Proofread orders. organizing and maintaining paper and electronic files. Provides meeting support as needed (e.g., scheduling, conference rooms, coordinating food, etc.) coordinates several projects at one time and completes them efficiently and accurately. Attention to detail and problem solving skills. Strong organizational and planning skills. Flexible, team player driven to deliver excellent client service. Knowledge of Microsoft Office suite. 20-20 CAP experience. Team Design experience. Managed work with United States Air Force bases across the country to purchase chairs on government contracts. Quote and bid. Building proposals. Working with Sales Manager on the companies social media marketing/accounts.
ArtigemJewelry Claims Pricing Specialist
Nov. 2009 - Apr. 2015Belleville, ILCorrespond with insurance Adjusters and policy holders to price the current replacement cost of lost or stolen jewelry. Also, coordinate replacement of jewelry. Team lead of Pricing group. Our main focus is larger loss claims with higher number of items. Negotiate with local jewelers on pricing. Coordinate company functions and philanthropy efforts.
My primary responsibilities include working with insurance companies and their policy holders to coordinate, quote and replace lost and/or stolen jewelry. This requires me to communicate with customers over the phone and email regarding their items. I work closely with the insurance companies and adjusters to resolve and help them with the claims filed. I quickly and proficiently research and quote items. I can purchase the diamonds, gemstones and mountings to match what the client wants and have them recreated. My job also requires me to research the list of missing items and accurately quote how much it would cost to replace them. If a customer does not was to send their items to our offices, I call policy holder's local jewelers and negotiate a price. I have also worked with the shipping department. Work closely with the Insurance company by phone and email multiple times daily. Communication is daily. Works with top Insurance companies in the United States. Coordinated daily long term goals, and jewelry claims for adjusters. Help with training for new employees and team members. I coordinate company functions for 40 people. Coordinate donations and philanthropy work for southern Illinois and St. Louis metro. Team lead.
SilveradoDistrict Manager & Store Manager
Mar. 2004 - Jan. 2009Greater St. Louis AreaManager over 5 stores. Over saw daily operation of those stores and their Managers. Training, hiring, firing, and disciplinarian actions. Sold jewelry, engraved jewelry, maintained stores and their appearance. Traveled to locations outside of the Great St. Louis Area for training and cleaning up of stores. Inventory Control.
I have managed 5 managers and their 4 employees (per store), as well as act as store manager of my home store. My primary responsibilities are to sell jewelry to customers, provide customer service, hire, terminate, and train management and store employees. I am proficient in using monster.com to solicit for employment opportunities available and also other methods of posting hiring ads for the company. As District Manager, I have traveled throughout the company to stores in many different states to train new managers and staff. I have also made trips just for sales, to take care of jewelry, engrave, and to inventory the store and take care of store ordering. I am responsible for all human resource duties; payroll, scheduling for my home store, loss prevention, salary percentages at store, and leave. I have achieved sales goals of top sales at management level, and consistently achieve store monthly sales goals. I am able to effectively communicate with top management and the storeowners. Daily sales associate responsibilities include sales, opening and closing the store, cash handling, maintaining the stores cleanliness and processing store shipments.
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