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Work Background
MedaHead of Client Services
Aug. 2023Oxford, England, United Kingdom- Managing a diverse range of clients primarily within the automotive sectors, ensuring all client projects are delivered on time through internal business programme and process management, while ensuring the commercial needs of the business are met and exceeded.
- Managing a client portfolio in excess of £1m and responsible for revenue growth through project growth & mutual success
- Driving New Business Development teams internally through development of an Incubator Scheme
- Delivered a number of high-profile, deadline driven projects across multiple clients, including the coordination and strategic approach to a global and European network roll-out, while reporting into C-Suite.
MEDA InternationalAccount Manager
Sep. 2020 - Aug. 2023Abingdon, England, United KingdomAccount Manager role working 1-1 with clients helping to build lasting relationships and providing value driven guidance.
Key roles
• Coordinating an internal and client teams to ensure delivery of a global programme upgrading a retail network, spanning over 50 countries, along with ensuring internal projects are achieved in a timely manner for various clients
• Collecting and analysing information from regional offices in order to produce data-sheets informing clients of progress
• Creating and delivering presentations to key business stakeholders including global directors throughout the project
• Liaising with client offices and global directors, suppliers and internal teams and providing valuable insights through data collection and continued partnership in order to accelerate the delivery of the clients vision and ensure KPI's are met.
• Creating and publishing industry insight documents, along with company campaigns working towards new business goals, leading to gaining additional clients.
• Coordinating internal teams and client relationships to ensure timely completion and running of client projects
• Coordinating and running internal business development meetings
Enactus ManchesterVice President
Apr. 2017 - Apr. 2018Manchester, United KingdomEnactus Manchester is a community of student, academic and business leaders dedicated to using the power of sustainable, entrepreneurial action to aid disadvantaged communities. Our projects ranged from free English literacy workshops catered for migrants parents, candle-making enterprises and sustainable bee farming enterprises reaching as far as Peru. • Lead a team of over 100 members and managed a committee of 21 executives
• Point of contact for collaboration with disadvantaged communities, social enterprises and Enactus UK
• Collectively achieved the Diageo Summer Action Champion Award 2017
• Represented and lead Enactus Manchester to the semi-finals of the annual nationwide Enactus Nationals competition
• Organised and hosted the society's first 12-hour Social Hackathon, in collaboration with Manchester Entrepreneurs and sponsored by Enterprise Rent-A-Car
• Gathered 50 participants and industry experts to develop the next social enterprise idea that tackles the UN's Sustainable Development Goals
Enactus ManchesterProject Leader of Golden Honey
Apr. 2016 - Apr. 2017Manchester • Co-lead a team of 20 individuals in the pursuit of providing new routes to income for a group of indigenous farmers in the San Ignacio area of Peru, through innovative honey farming methods and marketing. • Played a key role in developing the projects relationship with our partner charity in Peru, along with organisation of fundraising events and planning of team meetings, administration and project development.
CTMTraffic & Audit Supervisor
Jun. 2015 - Aug. 2023Coventry, England, United KingdomTraffic & Audit Supervisor, helping to ensure smooth running and operating at events across the UK ranging from horse trials to Glastonbury festival. Main roles and responsibilities include:
• Supervising and training teams of up to 20 staff in short periods of time to ensure event traffic is well coordinated
• Overseeing audit of ticket sales and cash handling • Coordinating traffic ingress and egress on events days and acting as liaison between event management companies where necessary
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